Supply Chain Coordinator

Company Description

At Sleep Country Canada/ Dormez-Vous? We are passionate about all things sleep. We are a proud Canadian brand and sleep destination for all We want to help all Canadians get a better night’s sleep.

Our Product Supply team plays an important role in equipping thousands of customers with product that will assist them to get a better sleep. As our** Supply Chain Coordinator**, you will have a key role as a liaison between Sleep Country Canada and Dormez-vous? and it’s vendors to maximize operational efficiency and ensure our customer’s satisfaction 100% of the time

Working at Sleep Country Canada (SCC) is more than just a job; it is your opportunity to realize your full potential We trust you to make the right decisions
- you will be motivated and empowered every day to make a positive difference to your team, the customer experience, and the growth of our business all while working in a fun work environment.

**Job Description**:
**Can you?**
- Manage inventory levels and product flow within their assigned regions in order to meet customer demand and achieve 99.50% or greater on-time delivery to Sleep Country Canada/Dormez-vous? customers, while maintaining acceptable levels of inventory risk
- Be a key liaison between Sleep Country Canada/Dormez-vous? and its vendors and facilitate all manner of communication and coordination between the companies to maximize operational efficiency and ensure Sleep Country Canada/Dormez-vous? Customer satisfaction.
- Analyze regional unit movement on a daily, weekly, as needed basis to forecast future demand of various products
- Assess current stock levels at the DCs and determine quantities and timing of Purchase Orders to meet needs of business
- Maintain stocking programs as per prescribed guidelines for all product categories
- Plan and forecast for upcoming promotions and events and their impact on product demand to alter stock levels as needed to maintain 100% on-time delivery to customers
- Manage shipment flow into DCs on a daily basis to ensure on-time delivery of goods from suppliers
- Follow up with vendors on late shipments, product back orders or damaged goods to resolve issues as quickly as possible and mitigate customer back orders and impacts
- Troubleshoot problems as they occur to ensure maximum customer satisfaction
- Manage vendors consistently to ensure vendor service levels are being met
- Work with the rest of the PS team to tackle and resolve vendor and supply impacts
- Communicate as required to ensure effective relationships with other departments and our vendor partners
- Work on various projects and initiatives within the PS department
- Coordinate and manage reverse product flow throughout the company to ensure proper execution of the RTV process
- Vacation Coverage for day to day/tagged ordering
- This position will be working out of the Brampton office working 8:30 AM to 5:00 PM

**Qualifications**:
**Do you have?**
- Completion of a post-secondary program in Purchasing, Supply Chain, or Operations (or equivalent)
- 2-3 years of relevant work experience in the retail/wholesale business is an asset
- Previous experience in supply chain forecasting and replenishment with either Oracle, Logility, SAP and JDA Manugistics is an asset
- Strong analytical and troubleshooting skills
- Exceptional problem solving skills
- Good communication skills (oral and written)

Additional Information
**Why work for us**:

- This is not just a job but a **Career with opportunities for growth and advancement**:

- We are the proud winners of:

- Great Place to Work
- Best Workplaces in Retail & Hospitality
- Great Place to work for Giving Back
- Robust Medical & Dental Benefits, Deferred Profit Sharing Plan, Performance Bonus
- We will invest in you and provide training, mentoring and continuous development
- Tuition Reimbursement Program that covers professional AND personal development (yes, you can get reimbursed for your scuba diving classes)
- Associate Discount Program
- Wellness Credit

**Employment Equity