Production Manager/studio Manager

**Overview**

Spatial Research + Design is looking for an intermediate to senior Project Manager/Studio Manager based in Vancouver, to help support our growing team.

If you are looking to work with a talented and passionate team across a range of innovative digital experiences, this could be you.

**Duties and responsibilities**

The role will encompass the oversight of multiple projects (not necessarily in the weeds of every project), studio business process, and resource management across a wide range of initiatives of varying sizes

Production/Project management activities will include:

- Working with sales/business development to take signed statements of work and establish draft project plans and finalize this based on actual start dates, in conjunction with clients and team members
- Managing project budget and expenses
- Developing and/or improving project and studio processes
- Leading and/or participating in client kickoff meetings
- Creating a project plan/project charter for each project, that establishes agreed deliverables, milestones and ways of working/progress reporting
- Managing any risks and issues with team members and stakeholders
- Escalating any significant issues as required with stakeholders and Spatial senior consultants and/or directors
- Facilitating change management requests and impact assessments in the event of timeline slippages and/or changes to scope
- External/stakeholder project reporting per project as specified in the project charter
- Internal reporting - project updates/status and profitability

Production management and reporting including budget management, utilization, expenses, recruiting and incentives management, etc.
- Managing studio software needs and licensing
- Managing project billing
- Managing project wrap-up activities as required, including customer satisfaction survey, requesting testimonials/case studies and data hygiene with respect to ensuring adherence to privacy policies
- Resource management activities will include:

- Managing Spatial’s resource planning and scheduling across projects ensuring it’s accurate and up-to-date
- Creating statements of work for subcontractors based on project estimates
- Tracking timesheets in Harvest and reconciling budgets with actuals
- Ensure team members have any support required to deliver against the project plan
- Conducting regular check-ins with team members to ensure projects are tracking to timelines and milestones
- Ensuring team compliance with completion of time sheets

**Qualifications / Skills**
- Project management/studio management skills and/or demonstrated experience and understanding of project management principles and best practices in a digital studio environment
- A minimum of 5 years project management and/or studio management experience, ideally managing projects with front-end user interface and/or research deliverables
- You possess an understanding of user-centred design processes and UX design principles
- Excellent cross-functional collaboration and interpersonal skills
- Experienced and confident working with enterprise level customers at varying levels within the organization
- Intermediate to advanced skill with Excel or Sheets, and knowledge of reporting and admin tools such as AirTable, Harvest, Sharepoint
- Flexible and adaptable to fast paced and iterative design environment
- Skilled a problem solving and tactfully resolving issues in projects

**Personal attributes**:

- You must have excellent listening and communication skills - both written and spoken
- You have a can-do attitude and be able to deliver on commitments
- You must be able to work simultaneously on multiple projects
- You must be able to work independently or as part of a team
- You are energetic and entrepreneurial with a desire to make a difference

**About Spatial Research and Design Inc**

We are a research and design consultancy specializing in digital innovation. We use best practices in human-centred design to help our clients explore product ideas, solve problems, and create exceptional digital experiences.

We offer a flexible work environment that is supportive and collaborative and allows you to work on a wide range of customer projects. We are a remote-first organization, although some in-person collaborative work is needed from time to time.

We want to work with people who strive to be the best in their fields, have pride in their work, and have a desire to deliver the best possible solutions to our customers.

**Salary**: $65,000.00-$75,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- Paid time off

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- plant management: 1 year (preferred)
- production management: 1 year (preferred)