Service Advisor

21 hours ago


Calgary, Canada AutoCanada Inc. Full time

**Service Advisor**
**Northland Volkswagen**
**Calgary, AB**
Northland Volkswagen are looking for a friendly and motivated Service Advisor who is passionate about delivering an exceptional customer experience If you are a reliable team player who thrives in a fast paced and fun work environment, keep reading

**What’s in it for you?**
- A friendly and supportive team
- Competitive compensation
- Health and Dental Benefits
- Life Insurance
- Employee Vehicle Purchase Plan
- Employee and Family Assistance Program

**Your Key Responsibilities**
- Providing exceptional customer service to our valued clients
- Answering incoming phone calls and inquiries related to vehicle servicing
- Create quotes and work orders for vehicle repairs
- Consult with automotive technicians regarding required repairs and or maintenance
- Provide the clients with information and updates regarding the status of vehicle repairs
- Work with the parts department to determine parts availability and scheduling of future service appointments
- Complete and close repair orders
- Review the repair order and service performed with the client after the service has been completed

**Your Capabilities and Credentials**
- Minimum of 1 year dealership experience in a Service Advisor role required
- Ability to thrive in a fast-paced environment with many priorities
- Communication and interpersonal skills
- Must be able to remain calm when customers and/or situations are not
- Organization and follow-up skills
- Experience and desire to work with technology

We thank all applicants for their interest; however only those selected for an interview will be contacted. At AutoCanada, we are dedicated to fostering diversity and inclusivity. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.


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