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Customer Service Representative
3 weeks ago
**Job Summary**
**Responsibilities**
- Provide accurate information regarding products and services.
- Assist customers with order placement, tracking, and returns.
- Utilize upselling techniques to enhance customer experience and increase sales.
- Maintain detailed records of customer interactions and transactions through data entry.
- Resolve customer complaints in a professional manner while ensuring customer satisfaction.
- Demonstrate excellent phone etiquette and maintain a positive demeanor during all interactions.
- Collaborate with team members to improve service processes and enhance overall customer experience.
**Qualifications**
- Proven experience in customer service or related field is preferred.
- Ability to effectively upsell products and services based on customer needs.
- Proficient in data entry with attention to detail.
- Excellent phone etiquette and interpersonal skills.
- Ability to work in a fast-paced environment while maintaining professionalism.
- A positive attitude and willingness to learn new skills.
Join our team today and help us deliver outstanding service that keeps our customers coming back
Pay: $17.88-$18.85 per hour
Expected hours: 35 per week
Schedule:
- Monday to Friday
- Weekends as needed
Work Location: In person
Expected start date: 2025-07-15
