Maintenance Assistant

**Job Description -Maintenance Assistant**

**Job Summary**

The Maintenance Assistant reports to the Services Manager. The Maintenance Assistant assumes all responsibilities of the Environmental Coordinator in his/her absence. The incumbent is responsible for providing basic maintenance services to Community Members and arranging for more intensive service if/when it is needed, under the direction of the Services Manager. This role ensures that all Community

Member’s and Team Member’s health and safety is maintained.

**Key Responsibilities**

**Operations**
- Plans, directs, supervises and evaluates maintenance programs ( HVAC, plumbing, water, gas, electrical, mechanical, communications, carpentry, painting, drywall, refinishing, grounds care and equipment maintenance)
- Ensures safe operation of swimming pool. Maintains logs/records of pool chemistry and adjustments to it. Orders needed supplies for the pool in consultation with the Services Manager
- Schedules maintenance repairs, performs preventive maintenance and coordinates all replacement and new installation activities. These activities are done in a timely manner with minimum disruption to Community Members.
- Conducts maintenance of the exterior property of the Community including general cleaning of the area; clearing garbage; snow removal etc.
- Effectively coordinates and completes the readiness of all vacated suites so as to provide quick availability to new prospects.
- Assists Environmental Coordinator with an annual safety review of all suites and common areas and keeps records of the same
- Observes notes and maintains the common areas in good repair and pleasing to the eye at all times. Any needed repair will be done in a timely manner
- Inspects all equipment and systems on a regular basis to ensure proper functioning and safety, including security and emergency systems such as back up generator and cameras
- Performs or arranges emergency maintenance duties as required
- Maintains maintenance records, receipts and ledgers are kept and ensure proper follow up of all maintenance contracts as directed
- Aids in receiving, ordering and storing supplies for Community Members
- Participates in all Health and Safety, fire safety and quality improvements programs including conducting fire safety training for Team Members and monthly fire drill procedures
- Programs computerized entry system, fobs for Community Member suites and other entry points as directed
- Ensure issue resolution relating to Environmental Services are followed through with in cooperation with Community Members, families, other VVA Team Members
- Conducts monthly, quarterly and annual audits as requested
- Ensure and follows effective Infection Control protocols are in place when needed i.e. outbreak
- Request all needed education to do with Wellness for Community Members and Team Members to maximize knowledge that will ensure safety and health living
- Other projects and responsibilities as assigned

**Business Planning & Monitoring**
- Attends and contributes to all Services department meetings and applicable Community meetings
- Assists the Services Manager with developing departmental goals by providing input regarding the Environmental services department, operations, talent and training plan and Health &
Safety/Risk plan
- Implements, monitors, and achieves all approved departmental goals as set out

**Qualifications**
- Minimum of 5 years of relevant experience in building maintenance management. Some experience in a retirement setting is desired
- Post secondary training in key areas of building maintenance is preferred
- Sound knowledge of plumbing, HVAC, electrical and minor painting and drywall repairs
- Knowledgeable of the Provincial Health and Safety regulations
- Proficient in building maintenance systems
- Knowledge in MS office (outlook, word, excel)
- Ability to communicate clearly with peers and subordinates. Ability to work as a Team Member, understanding the priorities of others
- Ability to manage their time effectively with little supervision
- Up to date police check-vulnerable sector
- verified annually
- Valid CPR/First Aid
- Able to bend, stretch, sit and stand for long periods as well as climb ladders and work in congested space. Able to lift a maximum of 50 lbs
- Valid driver’s license
- Ability to work flexible hours and weekends
- Available to be on call for emergencies

**Competencies**

**Customer Focused **Delivering great customer service to potential and existing Community

Members by exceeding their expectations and acting as VVA’s ambassador to the surrounding communities representing its

Philosophy with style.

**Balance **Balance between work life and personal life are of utmost importance for a healthy approach to work. It is the ability to work hard while at the same time approaching your role with a sense of humour, be able to laugh at yourself, and always make time to have fun.

**Job Knowledge **Demonstrates the req