Manager of Innovation and Strategic Initiatives

**Manager of Strategic Initiatives**
Town of Tillsonburg is looking for a Manager of Strategic Initiatives who would provide oversight for the Town in areas of Project Management and Corporate Projects. Additionally, this position provides advice to the CAO on areas of process improvements, modernization of Town services and strategic initiatives.

This is a permanent full-time position with an excellent benefits package including immediate group benefits coverage, OMERS defined pension plan and free Employee Health Club Membership at the Tillsonburg Community Centre.

**Department**: Office of the CAO
**Division**: Administration
**Reports To**: Chief Administrative Officer
**Hourly Rate**: $57.83 - $67.65/hour
**Weekly Hours**: 40

Criminal Record Check is required for this position.

**Responsibilities**
- Responsible for the oversight, leadership and delivery of corporate-wide priorities and projects that contribute to:

- The delivery of identified Council priorities
- Service delivery improvements and innovation
- Special projects for the Corporation, as identified by the CAO
- Provides support in the development and implementation of various internal and external systems and processes
- Responsible for leading and managing multi-divisional and multi-departmental project teams
- Provides professional services and advice to support the Office of the CAO and
- To focus on corporate and Council priorities, deliver recommendations and help drive successful accomplishments in all identified areas and priorities.
- Responsible for investigative work to facilitate the development of business requirements and specify effective business processes through improvements in systems, practices, procedures and organization change.
- To support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity within business processes and identification of better ways of working.
- To identify trends and process variations as part establishing continuous improvement monitoring systems.
- To devise new support material based on revised processes to include training, reporting and system enhancements.
- To actively monitor project risks to foresee/identify potential problems and proactively identify solutions to address in advance and provide regular project status updates.
- To ensure the business impact and project objectives/dependencies are identified, reported on and managed at all times.
- To build effective partnerships with Town divisions and departments, work with key stakeholders and champions to build a continuous improvement environment and support an ongoing program of improvements.
- To lead initiatives that transform business processes ensuring a more effective way of conducting processes and improving services.
- To help lead the way and foster a culture of innovation, continuous learning, growth and improvements.
- Develops, prepares, adheres to and monitors applicable operating and capital budgets and assists with budgetary review matters and strategies.
- To participate in management decision-making, problem solving, and policy setting.
- To provide financial analysis and reporting for key corporate projects and division projects.
- To prepare and present written or verbal reports, policies and procedures and/or recommendations, as required.
- To lead and participate in committees and/or workgroups.
- To establish work priorities and schedules to ensure necessary timelines are met.
- To perform other related duties to assist in all functional areas of the Office of CAO, as required.

**Qualifications**
- Post-secondary degree/diploma from a recognized college or university in business, public administration, or related fields.
- Significant project management and policy development experience is required.
- Experience with continuous quality improvement and developing innovative approaches to delivery of municipal or business services.
- Minimum five years of current related experience, preferably in a public sector settings.

**Skills and Abilities**
- Ability to exercise discretion, judgment, and work independently, with a high degree of integrity and exposure to confidential information.
- Excellent project management methods and techniques and strong organizational skills.
- Sound research and analysis techniques and methodologies. Excellent report writing skills.
- Knowledge and ability to develop and implement policies, procedures and practices.
- Strong communication, facilitation and training experience.
- Proven multi-tasking skills with an ability to handle multiple projects and rapidly changing priorities.
- Proficiency in Microsoft Office Suite including Word, Excel PowerPoint and Outlook, Microsoft Teams, and Adobe Acrobat Professional and access to a reliable vehicle.
- Must be aware of safe work practices as they relate to job responsibilities and work environment and have the basic understanding of the Occupational Health and Safe