Budtender

1 day ago

Victoria, Canada Victoria Cannabis Company Full time

**About this Position**

Budtenders are the heart of our operation at Farmgate. As a Budtender, you are the first point of contact for consumers and are the face of our business. You will be responsible for providing customers with product knowledge and customer support while maintaining a clean and safe store environment. This includes assisting the management team with the activities and operations of the store while abiding by all policies, procedures, and operational guidelines. As a Budtender, you will be provided with ample opportunity to expand your own “cannaisseur” skills on a regular basis through our Victoria Cannabis Company in-house & external training.

**Position Responsibilities**:

- Deliver exceptional customer service
- Guide and direct consumers in their cannabis purchasing
- Provide education on available products and accessories
- Answer customer questions and concerns
- Build a loyal customer base
- Execute daily tasks and merchandising needs while ensuring customer priority
- Knowledge of basic computer functions and POS systems
- Meet and exceed sales goals
- Maintain store cleanliness, performing tasks such as sweeping, mopping, dusting, and organizing display
- Ensure compliance in all transactions
- Taking inventory and assisting in inventory related tasks as directed by the Inventory Manager
- Unpack, sort, count and label merchandise as directed
- Using sales cycle to offer consistent customer experience
- Occasional/regular delivery driving, using company vehicle as required
- Cash handling and other duties as directed

**Qualifications & Requirements**:

- Must be 19+ years of age
- Impeccable customer service
- One (1) year customer service experience
- One (1) year retail sales experience (preferred)
- In-depth knowledge of cannabis products, strains, and consumption methods (preferred)
- Must be able to lift up to 25lbs
- Valid Selling It Right certification
- Valid Class 5 Drivers License is an asset

**Job Types**: Part-time, Permanent

**Benefits**:

- Store discount
- Flexible schedule
- Paid time off

**Work Location**: In person

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