Design Quality Manager

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

**Overview**:
Arcadis Canada is seeking a highly skilled and experienced Design Quality Manager to lead quality assurance and control processes across major infrastructure projects, including multidisciplinary design coordination, supplier evaluations, and technical supervision. This role is crucial in ensuring that design processes and project deliverables meet or exceed industry standards, regulatory requirements, and client expectations, specifically aligned with ISO 9001:2015, CSA standards, and project-specific Design Quality Management Plans.

**Key Responsibilities**:

- Lead technical supervision for design quality initiatives across all project phases, ensuring alignment with Arcadis and client standards.
- Develop, implement, and maintain the Quality Management System (QMS) following ISO 9001:2015 and CSA standards.
- Execute internal, external, and third-party audits to ensure compliance with project specifications, regulatory standards, and client expectations.
- Evaluate supplier capabilities and performance to guarantee product and service quality.
- Conduct technical problem-solving, resource planning, and risk assessment to address quality-related challenges effectively.
- Review project processes and assess outcomes to ensure quality objectives are consistently met.
- Manage non-conformance processes, including root cause analysis and corrective and preventive actions (CAPA) implementation.
- Oversee document control, quality record management, and ensure traceability and secure storage of project documentation.
- Provide technical guidance and mentorship to team members, fostering skill development and quality awareness.
- Maintain and update the project-specific Design Quality Management Plan and lead relevant training sessions for design teams.
- Collaborate with multidisciplinary design teams to coordinate quality assurance activities and interface with contractors, consultants, and government stakeholders.
- Promote HSE awareness, adherence to safety regulations, and integration of environmental compliance in all quality activities.
- Conduct investigations and quality testing for moderate to high complexity issues, implementing solutions to resolve defects.
- Regularly report quality performance metrics, audit results, and non-conformance status to senior management and stakeholders.
- Implement Change Management procedures to maintain quality standards during project modifications and design revisions, ensuring Design Quality Management Plans (DQMP) are updated and communicated effectively to all stakeholders.
- Ensure project handover documentation meets quality and compliance standards, facilitating smooth project transitions.

**Required Qualifications**:

- Bachelor’s degree in Civil Engineering, Mechanical Engineering, or a related field.
- Minimum of 12 years of combined experience in quality management for large-scale infrastructure projects, with at least 5 years in a leadership role.
- Proven expertise in implementing ISO 9001:2015 and managing Design Quality Management Plans.
- Professional Engineer (P.Eng.) designation in a Canadian province.
- Experience with multidisciplinary design coordination and supplier evaluations.

**Why Arcadis?**

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

**Join Arcadis. Create a Legacy.**

**Our Commitment to Equality, Diversity, Inclusion & Belonging**

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We are an equal opportunity and affirmative action employer. Women, minorities, people with disabilities and veterans are strongly encouraged to apply. We are dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, religion, national origin, sex, age, disability, marital status, sexual orientation, gender identity, citizenship status, disability, veteran status, or an