Arena Attendant

Why should you join our team?

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, child-care support, language instruction, mental health support, lowered financial barriers, and more. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Arena Attendant (Full Time)
Shane Homes YMCA at Rocky Ridge
Start Date: Immediately

**Salary**: $43,272.00/year - $54,090.00/year

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

- Complimentary YMCA Calgary membership including a linked membership for dependent children;
- Comprehensive health and dental benefits. Premiums paid in full by the Association;
- Pension plan with specified contribution matching by the Association;
- Anniversary flex day and gifts given to celebrate each year of employment;
- Program discounts;
- Ongoing leadership development and opportunities;
- Leadership award opportunities;
- Scholarship opportunities;
- Paid recertification and training.

What qualifications are we looking for?

Proven teambuilding skills
- Able to work shift work
- Experience working in an Arena environment
- 5th class ABSA Building Operator Certificate an asset
- Good member service skills
- Arena Operations Level 1 and 2 Certification or working towards Certificates
- Safety in the Workplace certificate and/or experience
- Preventative maintenance experience
- Must have a valid drivers’ license
- Physically fit and able to lift and move objects 50lbs or greater
- WHMIS Certification
- Police Security Check and Vulnerable Sector search mandatory
- Current Standard First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol
- Three professional references.
- Own transportation required

What does this role look like at YMCA Calgary?

Duties and Responsibilities include:

- Operates the Ice Resurfacer in a safe manner as per SOP’s while completing scheduled floods
- Monitor the refrigeration plant to ensure the operations right parameter that includes the refrigerant alarm system
- Ensures quality ice resurfacing to accommodate various on ice activities by installing, removing, marking and maintaining the ice surface
- Checks ice-making equipment, machinery and supplies
- Monitors arenas to ensure rental clients adhere to the scheduled ice times and are acting appropriately within the arena dressing rooms
- Provides quality customer service to a wide variety of arena users by aiding with concerns and questions
- Assists with checking the condition of the boards, ice thickness, glass, netting and areas in the arena during weekly ice maintenance times and make repairs as necessary
- Assists with completion of regular ice maintenance checks prior to each operation of the ice edger and Olympia
- Participates in arena shutdowns and other facility shutdowns.
- Inventories and checks ice-making equipment, ice quality, machinery, supplies and general upkeep of the arena facilities
- Perform housekeeping duties throughout the Arena.
- Take mechanical readings as per Standard Operating Procedures.
- Monitors arena performance in observance with Occupational Health and Safety Standards
- Develops preventative measures to ensure optimal operation of the arena
- Works toward improving operations, decrease arena closure time, streamline work processes and work cooperatively with the Facility Rentals and Booking Coordinator and Programs staff to provide quality customer service
- Monitors ice quality and the general upkeep of the arena facilities to ensure they are maintained to a high-quality standard
- For cross training in building operations and swimming pool operations, employee must acquire an ABSA 5th class and pool operator certifications.
- Assist in the overall needs of the facility operations throughout the Facility, both inside the building and outside.
- Part of the on-call rotation for the Seton and South Health Campus, Remington and Child Development Center YMCA’s.
- All YMCA Facility Asset staff will be cross trained to be able to work at all Y locations as required.
- Other duties as assigned

What qualities do we look for in YMCA Calgary Staff and Volunteers?

Our diverse team of staff and volunteers are committed