Arena Attendant

1 week ago


Calgary, Canada YMCA Calgary Full time

Why should you join our team?

YMCA Calgary is a charity that ignites the potential in Calgarians. Since our inception in 1902, we have evolved into a vibrant organization operating in every quadrant of the city.

Guided by our core values of honesty, caring, respect and responsibility, YMCA Calgary offers a growing hub of programming & services to address the needs of our community including connection and belonging, physical and mental wellbeing, child-care support, language instruction, affordable tutoring and more. We also ensure that no one is turned away, lowering financial barriers for youth, adults and families through the generous donations of our community. This impact takes place across our 7 health and wellness facilities, 6 childcare centres, 2 outdoor camps and 12+ community programs, empowering people of all ages and life stages to belong, grow, thrive and lead.

Arena Attendant (Part Time)
Shena Homes YMCA at Rocky Ridge
Start Date: Immediately

**Salary**: $20.80/hour - $26.00/hour

You can make an impact in the community - locally and across the globe. You will work with a fun culture of people and enjoy many of the benefits and opportunities the YMCA offers:

- Complimentary YMCA Calgary membership including a linked membership for dependent children;
- Program discounts;
- Ongoing leadership development and opportunities;
- Leadership award opportunities;
- Scholarship opportunities;
- Paid recertification and training.

What qualifications are we looking for?

Proven teambuilding skills

Able to work shift work

Experience working in an Arena environment

5th class ABSA Building Operator Certificate an asset

Good member service skills

Arena Operations Level 1 and 2 Certification or working towards Certificates

Safety in the Workplace certificate and/or experience

Preventative maintenance experience

Must have a valid drivers’ license

Physically fit and able to lift and move objects 50lbs or greater

WHMIS Certification

Police Security Check and Vulnerable Sector search mandatory

Current Standard First Aid with CPR-C certificated within the last 12 months from an approved AB OHS provider. Asset if certification is issued by one of the following five Canadian organizations: Canadian Red Cross, Heart and Stroke Foundation, Lifesaving Society, St John's Ambulance and/or Canadian Ski Patrol.

Three professional references.

Own transportation required

What does this role look like at YMCA Calgary?

Duties and Responsibilities include:
Operates the Ice Resurfacer in a safe manner as per SOP’s while completing scheduled floods

Monitor the refrigeration plant to ensure the operations right parameter that includes the refrigerant alarm system

Ensures quality ice resurfacing to accommodate various on ice activities by installing, removing, marking and maintaining the ice surface

Checks ice-making equipment, machinery and supplies

Monitors arenas to ensure rental clients adhere to the scheduled ice times and are acting appropriately within the arena dressing rooms

Provides quality customer service to a wide variety of arena users by aiding with concerns and questions

Assists with checking the condition of the boards, ice thickness, glass, netting and areas in the arena during weekly ice maintenance times and make repairs as necessary

Assists with completion of regular ice maintenance checks prior to each operation of the ice edger and Olympia

Participates in arena shutdowns and other facility shutdowns.

Inventories and checks ice-making equipment, ice quality, machinery, supplies and general upkeep of the arena facilities

Perform housekeeping duties throughout the Arena.

Take mechanical readings as per Standard Operating Procedures.

Monitors arena performance in observance with Occupational Health and Safety Standards

Develops preventative measures to ensure optimal operation of the arena

Works toward improving operations, decrease arena closure time, streamline work processes and work cooperatively with the Facility Rentals and Booking Coordinator and Programs staff to provide quality customer service

Monitors ice quality and the general upkeep of the arena facilities to ensure they are maintained to a high-quality standard

For cross training in building operations and swimming pool operations, employee must acquire an ABSA 5th class and pool operator certifications.

Assist in the overall needs of the facility operations throughout the Facility, both inside the building and outside.

Part of the on-call rotation for the Seton and South Health Campus, Remington and Child Development Center YMCA’s.

All YMCA Facility Asset staff will be cross trained to be able to work at all Y locations as required.

Other duties as assigned

What qualities do we look for in YMCA Calgary Staff and Volunteers?

Our diverse team of staff and volunteers are committed to making a positive impact in the community. In addition, they model and are committed to the following competencies:

- Devel


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