Customs Clerk

2 weeks ago

Markham, Canada DH CUSTOMS BROKER Full time

DH Customs Broker is a commercial and licensed custom brokerage company, offering customs clearance services for all ports into Canada and some in the United States. Our customers range from large e-commerce clients, to small and medium sized companies with unique import needs. We offer customized solutions that includes all modes of transport, such as air, rail, ocean, courier and trucks.

We are now looking for a fulltime Customs Clerk to work in our head office.

**What We Offer**:

- A good corporate culture and working environment, created by a strong team
- Good room for advancement
- Competitive group insurance
- Paid sick and annual holiday
- Company events and celebrations

**Your Responsibilities**:

- Build and maintain excellent, direct working relationships with the client and/or carriers, provides day to day contact and support
- Prioritize and complete work according to client’s needs, demands, customs requirements and DH standards for release conditions and ensure compliance
- Create and proactively maintain the client tariff database, ensuring all associated system maintenance files/information, associated vendors and keywords are accurate and current in order to take advantage of data defaults for accurate quality output and one-step processing. Update information as necessary
- Verify documentation for release conditions, compliance, and rating compliance
- Participate fully with other team members in the day-to-day operations of the team, including setting priorities, organizing, and scheduling work, coordinating with others, problem-solving and decision-making, participating in meetings and handling special projects

**Language**:

- English
- Mandarin is an asset

**Qualifications and Skills**
- Diploma in international business/logistics/customs field is preferred, or equivalent work experience
- Proficient in Microsoft Office suite including Word, Excel
- Proficiency in Candata is an asset
- Professional maturity and demonstrated ability to take initiative, to work independently and follow through on work assignments
- Competency to maintain the highest level of confidentiality and treat sensitive information with discretion
- Personable and courteous in working relationships with clients and colleagues
- Excellent communication skills with all stakeholders
- Excellent time management, multi-tasking skills, and the ability to adjust to changing priorities
- Excellent problem-solving skills with the ability to manage and prioritize tasks

**Job Types**: Full-time, Permanent

**Salary**: $18.00-$22.00 per hour

Expected hours: 40 - 44 per week

**Benefits**:

- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

**Experience**:

- customs brokerage: 1 year (preferred)

**Language**:

- mandarin (required)

Work Location: In person

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