Manager, Communications

**JOB DESCRIPTION - Manager, Communications & Development**

We are proud to offer services on the traditional, ancestral, and unceded territories of the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh (Squamish), Sel̓íl̓witulh (Tsleil-Waututh), kʷikʷəƛ̓əm (Kwikwetlem), sq̓əc̓iy̓aɁɬ təməxʷ (Katzie) and Kwantlen First Nations.

**Title**:Communications & Development Manager

**Reports to**:CEO

**Direct Reports**: Communications/Marketing Interns (1 to 2 at a time)

**Summary**:
**Job Responsibilities Include**:

- Communications/Marketing _
- Responsible for research, content preparation, and execution for both internal and external communications on multiple platforms.
- Maintain Agency website and social media accounts; ensure online content is accurate and up to date.
- Contribute to internal and external stakeholder partnerships to inform, support and strengthen Westcoast Family Centres Society relationships with communities, donors, staff and other stakeholders
- Oversee the preparation of reports, briefs, speeches, presentations, press releases, newsletters and staff bulletins
- Maintain relationships, coordinate liaisons with other agencies, professionals, government officials and our community partners.
- Establish and cultivate strong relationships with peers, across different levels of the organization and external community.
- Create and maintain all pertinent confidential documentation including letters of agreements and memorandums; and general correspondence including letters of acknowledgment, appreciation, and grant award.
- Prepare executive reports, briefs, speeches, presentations, and press releases for executive leadership and board of directors.
- Develop and implement new marketing strategies to increase community engagement and overall agency awareness of programs and services.
- Development/Fundraising _
- Research new fundraising opportunities and increase revenue streams from donations, sponsorships and fundraising activities.
- Conduct fundraising activities, donor cultivation, stewardship, monitoring, and solicitation.
- Maintain and track donation funds; including donor recognition and engagement of donors, with support from the Finance team.
- Conduct research to identify individual, government, and corporate donor prospects.
- Research on innovative services and programs to grow our commitment to children, families, and communities.
- Project Management & Event Planning _
- Partake in Agency committees to ensure execution and compliance on agency policies and procedures.
- Project lead on agency-wide internal and external events.
- Provide project coordination on initiatives such as programs, events, and reports.
- Provide strategic support to the executive team and board of directors on executing program and/or operational changes.
- Oversight and supervision of co-op students and interns.
- Other job duties as required.

**Education/Qualifications**:

- Relevant Bachelor’s degree (Marketing, Communications, Project Management, Business, etc.)
- Relevant work experience in fundraising, project management and/or communication. Not-for-profit experience considered an asset.
- At least 2 years of supervisory experience.
- Strong writing/editing and oral/interpersonal communication skills
- Positive, professional demeanor. Comfortable with donor relations and community engagement.
- Ability to multi-task and manage multiple priorities; superior attention to detail and deadline oriented.
- Proficient in a range of computer software programs, particularly Microsoft Office and online tools: CRM, constant contact, survey monkey, Canva etc.
- Satisfactory Criminal Record Check.

**Benefits**

Be part of a grass roots community-based agency committed to developing and strengthening our community together.

As a valued WFC employee, you will receive:

- Competitive wages and extended health and dental package paid 100% by the employer, starting from your first day
- Start at 18 days’ vacation, which increases the longer you stay
- 3 Personal days, plus 12 Sick/Wellness days per year
- Paid Cultural Celebration Day to use any day of the year
- Enrollment in the Municipal Pension Plan, upon eligibility
- Flexible work schedule; hybrid environment (office + work from home)
- Paid education and training allowance

**About Westcoast Family Centres**

Westcoast Family Centres Society (WFCS) is a multi-service community-based non-profit organization delivering child-centered, evidence-based programs and services to children and families in the Lower Mainland. Our mission is to strengthen and develop healthy relationships between children, their families, and their communities. Our programs and services aim to address the unique and varied challenges faced by vulnerable families.

Westcoast Family Centres Society has programs in Vancouver, the North Shore, Tri Cities, and Ridge Meadows. Our head office is located in Vancouver near the Renfrew Skytrain Station.

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