Field Service Technician

2 days ago

Toronto, Canada Acuity Brands Full time

Acuity Brands has a Field Service Technician position available in Canada. The Field Service Technician provides multi-brand, on-site technical support for all Acuity Brands products to end users, contractors, engineers, field technicians, and others. This role provides total system-level troubleshooting, installation, maintenance, and service repair needs on Acuity Brands lighting and controls equipment. Services include but are not limited to the startup of Acuity Brands Controls systems: job walkthroughs, project management, system programming, troubleshooting, and end-user training.

Please note, this position requires up to 80% overnight travel, based on business needs.

**Education/Experience**
- Associate’s Degree or Technical Degree or equivalent
- 2 to 4 years applicable experience plus the education listed above

**Experience and Qualifications**
- Experience supporting and troubleshooting lighting and lighting controls systems.
- Experience troubleshooting electrical systems and the use of electrical diagnostic equipment such as multimeters and oscilloscopes.
- Must be able to read and understand electrical plans, specifications, and installation documents.
- Highly organized and able to function in a fast-paced work environment
- Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
- Process-oriented and creative problem solver
- Computer networking skills
- Must be bondable
- Valid Driver’s License and passport
- Able to travel to the United States

**Preferred Experience**
- Electrical Technology or Engineering
- Understanding of DMX protocol is a plus.

**Other Key Responsibilities**
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Utilize the escalation process to resolve customer service delivery issues and conduct root cause
- analyses that will lead to effective problem solving.
- Interface with electrical contractors, users, other integrators (ex. BACnet, building management systems).
- Assist other Field Technicians on basic to intermediate troubleshooting and technical fixes and may take on additional responsibilities as needed.

**Experience**:

- Field Technician: 1 year (required)
- Networking: 1 year (required)
- Construction or Lighting industry: 1 year (required)

**Location**:

- Toronto, ON (required)

Willingness to travel:

- 75% (preferred)

Work Location: On the road

  • Field Technician

    7 days ago

    Toronto, Ontario, Canada Field Tech Solutions Full time

    Network Technician with Scissor Lift Experience and Access Control KnowledgeLocation: Various Provinces Across CanadaCompany: Field Tech SolutionsJob Types: Full-time, Part-time, SeasonalPay: $25.00–$32.00 per hourField Tech Solutions, a leading provider of contract services in the telecommunications industry, is currently seeking experienced Network...

  • Audio Visual Integration Technician

    1 week ago

    Toronto, Canada Field Service .CA Inc. Full time

    Field Service Canada is seeking a driven and dedicated individual for the Audio Visual Integration Technician (Level 1) position. Field Service is an industry leader in the design, installation, service and support of lighting and audio/visual systems across Canada with offices in Toronto, Ottawa and Vancouver. With our national presence, travel will be...

  • Field Services Technician

    7 days ago

    Toronto, Canada Verra Mobility Full time

    **Who we are...** Verra Mobility is a global leader in smart mobility. We develop technology-enabled solutions that help the world move safely and easily. We are fostering the development of safe cities, working with police departments and municipalities to install over 4,000 red-light, speed, and school bus stop arm safety cameras across North America. We...

  • Field Service Technician

    4 days ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – Toronto Reporting to Field Service ManagerLocation: Toronto, Ontario, CanadaWe have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and...

  • Field Service Technician

    2 days ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – TorontoReporting to Field Service ManagerWe have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and maintenance within their assigned territory....

  • Field Service Technician

    3 days ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – TorontoReporting to Field Service ManagerWe have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and maintenance within their assigned territory....

  • Field Service Technician

    4 weeks ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – Toronto Reporting to Field Service ManagerLocation: Toronto, Ontario, CanadaWe have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and...

  • Field Service Technician

    1 week ago

    Toronto, Ontario, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – TorontoReporting to Field Service ManagerLocation: Toronto, Ontario, CanadaWe have an exciting opportunity for a full timeField Service Technicianto join our growing team located inToronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and maintenance...

  • Field Service Technician

    4 hours ago

    Toronto, Canada Xeikon Full time

    **Xeikon** - We are number 2 in the world of digital print and we compete alongside big players like HP. We stand for a **State-of-the-art printing technology**. Xeikon provides large-scale solutions to print and packaging suppliers in a variety of consumer and business-to-business markets worldwide - As **digital printing pioneers**; we have been around for...

  • Field Service Technician

    2 weeks ago

    Toronto, Canada CARMA Corp Full time

    **Our Company** Founded in 1977, CARMA is 100% Canadian owned and operated, with its head office located in Lindsay, Ontario. We were the first Measurement Canada approved supplier of electronic submetering systems and continue to be the market leader, with over 350,000 meters installed. Operating across Canada with offices in Toronto, Ottawa, Edmonton,...