Field Service Technician

7 days ago

Toronto, Canada Acuity Brands Full time

Acuity Brands has a Field Service Technician position available in Canada. The Field Service Technician provides multi-brand, on-site technical support for all Acuity Brands products to end users, contractors, engineers, field technicians, and others. This role provides total system-level troubleshooting, installation, maintenance, and service repair needs on Acuity Brands lighting and controls equipment. Services include but are not limited to the startup of Acuity Brands Controls systems: job walkthroughs, project management, system programming, troubleshooting, and end-user training.

Please note, this position requires up to 80% overnight travel, based on business needs.

**Education/Experience**
- Associate’s Degree or Technical Degree or equivalent
- 2 to 4 years applicable experience plus the education listed above

**Experience and Qualifications**
- Experience supporting and troubleshooting lighting and lighting controls systems.
- Experience troubleshooting electrical systems and the use of electrical diagnostic equipment such as multimeters and oscilloscopes.
- Must be able to read and understand electrical plans, specifications, and installation documents.
- Highly organized and able to function in a fast-paced work environment
- Excellent analytical and communication skills with the ability to communicate complex technical issues in an easy to understand manner
- Process-oriented and creative problem solver
- Computer networking skills
- Must be bondable
- Valid Driver’s License and passport
- Able to travel to the United States

**Preferred Experience**
- Electrical Technology or Engineering
- Understanding of DMX protocol is a plus.

**Other Key Responsibilities**
- Maintain daily communications with customers to ensure resolution and proper follow-up, leading to customer satisfaction.
- Utilize the escalation process to resolve customer service delivery issues and conduct root cause
- analyses that will lead to effective problem solving.
- Interface with electrical contractors, users, other integrators (ex. BACnet, building management systems).
- Assist other Field Technicians on basic to intermediate troubleshooting and technical fixes and may take on additional responsibilities as needed.

**Experience**:

- Field Technician: 1 year (required)
- Networking: 1 year (required)
- Construction or Lighting industry: 1 year (required)

**Location**:

- Toronto, ON (required)

Willingness to travel:

- 75% (preferred)

Work Location: On the road

  • Field Services Technician

    4 days ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: **Location**: Unit 3 - 75 Lesmill Road, Toronto, Ontario, M3B 2T8 At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or...

  • Field Service Technician

    3 weeks ago

    Toronto, ON, Canada Rise Technical Full time €45 - €60

    Service Technician (Industrial Pump Background) Scarborough, ON $45 - $60 P/H + Progression + Overtime + Vehicle + Excellent Benefits Excellent role on offer for a Pump Service Technician looking to join a growing engineering company where you will progress to a Lead Technician. This is a fantastic opportunity for someone looking to work on technically...

  • Field Service Technician

    3 weeks ago

    Toronto, ON, Canada Rise Technical Full time €45 - €60

    Service Technician (Industrial Pump Background) Scarborough, ON $45 - $60 P/H + Progression + Overtime + Vehicle + Excellent Benefits Excellent role on offer for a Pump Service Technician looking to join a growing engineering company where you will progress to a Lead Technician. This is a fantastic opportunity for someone looking to work on technically...

  • Field Service Technician

    2 weeks ago

    Toronto, ON, Canada Rise Technical Full time €45 - €60

    Service Technician (Industrial Pump Background) Scarborough, ON $45 - $60 P/H + Progression + Overtime + Vehicle + Excellent Benefits Excellent role on offer for a Pump Service Technician looking to join a growing engineering company where you will progress to a Lead Technician. This is a fantastic opportunity for someone looking to work on technically...

  • Field Service Technician

    1 week ago

    Toronto, Canada Clever Devices Full time

    **As THE leader in transit technology, Clever Devices' vision is to make meaningful contributions to worldwide mobility. Our goal is to be the leading provider of exciting technology that improves the quality of mobility in communities around the world. We are continuing to grow, and are looking for a Field Service Technician.** The Field Service Technician...

  • Field Service Technician

    6 days ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – Toronto Reporting to Field Service ManagerLocation: Toronto, Ontario, CanadaWe have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and...

  • Field Service Technician

    2 weeks ago

    Toronto, Canada Xeikon Full time

    We are looking for Field Service Technician who _**travels 80% of the time**_. We are eager to talk to people with the below credentials, 1. Recent graduates with Associates in Electrical Engineering or related field 2. Military vets with electrical or mechanical technician background 3. Hands-on field techs who work on capital equipment, telecom or related...

  • Senior Pump Field Technician – Advanced On-Site Service

    3 weeks ago

    Toronto, Canada Hart Pump Service (1983) Limited Full time

    A leading pump service provider in Toronto seeks a Senior Field Technician to deliver exceptional on-site service and technical expertise. The role requires you to lead complex installations and troubleshooting while ensuring top-notch customer satisfaction and safety standards. With over 5 years of experience in field service, and strong problem-solving...

  • Field Service Technician

    2 weeks ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – Toronto Reporting to Field Service Manager Location: Toronto, Ontario, Canada We have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada . The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and...

  • Field Service Technician

    1 week ago

    Toronto, Canada Venus Aesthetic Intelligence Full time

    Title: Field Service Technician – Toronto Reporting to Field Service Manager Location: Toronto, Ontario, Canada We have an exciting opportunity for a full time Field Service Technician to join our growing team located in Toronto, Canada. The Field Service Technician is responsible for providing on-site customer service support, troubleshooting and...