Manager, Corporate Education

**About Us**

St.Amant is a non-profit organization, offering programs & services throughout Manitoba which support over 1600 children and adults with developmental disabilities and autism, and their families. We are committed to delivering person and family centered supports through individualized programs and services. St.Amant is guided by its core values of Collaboration, Hospitality, Excellence and Respect.

**Position Summary and Scope of Service**:
Directly accountable to the Senior Manager, Corporate Services, the Manager, Corporate Education:

- Implements and oversees programs that increase efficiency, strengthen employee knowledge and abilities, improves leadership and maintains the overall health of the organization
- Works with Directors/Managers in diagnosing skill gaps and setting objectives, then develops or secures leadership development and training programs to meet those goals
- Manages, designs and implements policies and procedures relating to organization and staff development
- Helps employees adjust to new procedures during times of change
- Participates in the development and implementation of corporate change initiative projects
- Develops employee training and development plans to address succession needs of the organization in consultation with Directors/Managers
- Consults on staff development, adult learning and training issues with Directors/Managers
- Manages the planning, design, selection, implementation, use, and administration of emerging and converging information and communications technologies and effectively integrates them, along with people and business processes in support of organizational strategic goals

**Qualifications**:
**Educational**:

- Undergraduate Degree in Social Sciences, Computer Science, MIS, IT, or equivalent combination of education/work experience
- Adult Education Certificate or equivalent education
- Education related to Leadership/Management Certificate, Project/Change, Continuous Improvement or equivalent management training is an asset

**Professional**:

- Minimum of two years previous leadership/management experience
- Minimum of two years recent related experience in the area of adult education and organizational development, including experience in program planning and curriculum design and development
- Demonstrated experience in process improvement, project management, and group facilitation
- Demonstrated competency in managing change initiatives
- Knowledge of current adult learning concepts, training techniques, and program planning and implementation
- Experience in writing recommendations and proposals
- Understanding of human resource management principles, practices, and procedures
- Understanding of project management principles
- Knowledge of customer service standards and procedures
- Ability to provide operational guidance and leadership to professional and administrative staff
- Skill in the utilization of organizational management principles, methods, and techniques
- Ability to supervise and train employees, to include organizing, prioritizing, and scheduling work assignments

**Personal**:

- Ability to conceptualize and implement innovative and efficient staff development programs in response to identified needs and organizational values
- Excellent oral and written communication skills
- Advanced planning and problem solving skills
- Ability to establish and maintain effective working relationships within an interdisciplinary team and between program areas
- Models cooperative teamwork, conflict resolution and process improvement
- Ability to remain objective and constructive when dealing with conflict resolution and process improvement
- Ability to work independently and as part of a team
- Commitment to continued professional development
- Demonstrated ability to manage and support system changes (e.g. work with external consultants; integrate new material into existing programming, etc.)
- Ability to work under pressure, to meet competing demands and deadlines, and to deal effectively with difficult and sensitive situations
- Innovative, highly motivated and an energetic team player
- Ability to adapt readily to changing demands and situations
- Ability to make timely administrative/procedural decisions and judgments in order to minimize recovery time required in the delivery of services

**Duties and Responsibilities**:
**Program/Service Support**:
Consistent with the mission and values of the organization, the Manager, Corporate Education is responsible for the coordination and delivery of high quality orientation, training and professional development within St.Amant and services that adhere to policies of the organization and to the requirements of external accrediting or regulatory bodies.

Duties include:

- Supervises and supports the Corporate Education team to design, deliver, and maintain all corporate training content, including onboarding materials
- Manages the Learning Management System (LMS) and supp