Utilization Manager

7 days ago

Winnipeg, Canada WRHA Corporate Full time

**Requisition ID**: 381044

**Position Number**: 20076549

**Posting End Date**: May 29, 2025

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Site**:WRHA Corporate - WRHA Corporate

**Department / Unit**: Utilization-Community

**Job Stream**: Clinical Support

**Union**: Non Union

**Anticipated Start Date**: 05/26/2025

**FTE**: 1.00

**Anticipated Shift**: Days

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

Salary is commensurate with education and qualifications.

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
Under the general direction of the Lead, Access and Transition, the Manager, Utilization is responsible for: Coordination the overall utilization framework in conjunction with all programs and services operating with the WRHA and our provincial flow framework; implementing site, regional and provincial policies and processes related to patient flow. The position serves as the site contact in dealing with access issues, generating and analyzing utilization data in conjunction with all related stakeholders and performing other related duties as assigned.

**Experience**:

- Minimum 5 years’ experience demonstrating knowledge and skill and success in patient transitions/flow within a combination of hospital and community healthcare settings.
- Clinical/Health Services Manager experience an asset.
- Utilization Experience preferred.
- Knowledge of and experience with using Medworxx, Oculys, EDIS in clinical setting required.

**Education (Degree/Diploma/Certificate)**:

- Bachelor Degree in relevant healthcare discipline, Master's preferred.
- Educational preparation in utilization/transitions an asset.

**SPECIAL TRAINING**:

- Certification in and /or experience with a quality framework such as Lean, Six Sigma, PDSA, TQM an asset.

**Certification/Licensure/Registration**:

- Current registration with professional licensing body.

**Qualifications and Skills**:

- Ability to lead and support change and innovation in patient flow and transition best practices, while promoting integrated approaches to patient care and delivery.
- Excellent interpersonal and communication skills.
- Demonstrated ability to initiate and maintain effective resource contacts.
- Demonstrated ability to work with all levels of management.
- Demonstrated ability to analyze and problem-solve.
- Demonstrated skills in assisting with development of policies, procedures and analysis of patient flow/utilization indicators.

**Physical Requirements**:

- Primarily days, Monday-Friday.
- Some weekend work may be required.

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

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