Dental Receptionist

**Job Overview**

**Responsibilities**
- Greet patients warmly and manage the front desk operations.
- Schedule and confirm appointments using Dentrix and other scheduling software.
- Handle multi-line phone systems to answer calls, respond to inquiries, and direct calls appropriately.
- Maintain accurate patient records and manage electronic medical records (EMR).
- Process patient check-ins and check-outs efficiently while ensuring a smooth flow of operations.
- Collect patient information, including medical history and insurance details, ensuring compliance with privacy regulations.
- Assist with billing inquiries and coordinate with insurance companies as needed.
- Provide support to dental staff as required, including managing correspondence and office supplies.

**Qualifications**
- Previous experience as a Dental Receptionist or in a similar role within a dental or medical office is preferred.
- Familiarity with Dentrix software is highly desirable; experience with Epic is a plus.
- Strong knowledge of medical terminology related to dental practices.
- Proficient in managing electronic medical records (EMR) systems.
- Excellent organizational skills with attention to detail in administrative tasks.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Strong communication skills, both verbal and written, with a customer-oriented approach.
- Experience working with multi-line phone systems and general office equipment is essential. Join our team and contribute to providing exceptional care to our patients while enjoying a supportive work environment that values your skills and expertise

Pay: $25.00-$31.11 per hour

Expected hours: 35 per week

Ability to commute/relocate:

- Lindsay, ON: reliably commute or plan to relocate before starting work (required)

**Language**:

- English (required)

Work Location: In person