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Field Support

3 weeks ago

Toronto, Canada Ontario Federation of Indigenous Friendship Centres Full time

**Field Support**

The OFIFC is an award winning leader in culture-based management providing innovative research, policy, training and community development to 29 Friendship Centres and other urban Indigenous service providers across Ontario. Located in downtown Toronto, the OFIFC engages all levels of government and mainstream agencies.

OFIFC is a purpose-driven organisation which offers unique and challenging work. A rewarding and enriching career awaits if you are skilled at critical thinking, building relationships, take personal accountability for getting things done and enjoy working as part of a team to collaboratively solve problems.

**Responsibilities**:
Working as part of a team in a fast paced environment where the main responsibility is to ensure the effectiveness and stability of programs within workgroup through effective liaison, program analysis and field support with local Friendship Centre/ Delivery Sites.

**Qualifications**:

- Awareness of Indigenous Culture;
- Minimum 1 year experience in data analysis;
- Experience working within an Indigenous community Education/Work Experience
- Post-secondary education in Social Science, Community Development, Public Administration, Business Administration, or related discipline combined with 3 - 5 years’ experience in program or project management;
- Understanding of Indigenous Culture;
- Ability to collect, analyze and interpret qualitative and/or quantitative data
- Knowledge of database systems
- Proven ability in program design and development with strong knowledge in Indigenous culture based programming
- Strong listening, oral and written communication skills
- Criminal Reference Clearance (CPIC) and Vulnerable Sector Clearance are requirements of the employment offer.

*
Supervision: *
Employed by the OFIFC, responsible to the policies and directions as determined by the Board of Directors and under the direct supervision of the Chief Executive Officer or designate. Daily supervision is designated to the Program Manager.

*
VISION*
**Primary Objective**:
To ensure optimal performance of OFIFC programs through Friendship Centre support, program planning, development, implementation, monitoring, evaluation, and reporting.

**KNOWLEDGE**
**Core Competencies**:

- **Culture - **Takes personal responsibility to increase sensitivity, awareness and implementation of OFIFC’s Neha (bundle) including foundational teachings and organizational practices in both professional conduct and work-related deliverables.
- **Accountability** - Takes personal ownership and responsibility for the quality and timeliness of work commitments.
- **Critical Thinking** - Applies systematic, logical reasoning when addressing problems or situations in order to arrive at an appropriate solution or outcome.
- **Building Relationships and Strategic Partnerships** - Builds, develops and sustains business relationships / strategic partnerships that are mutually beneficial, reciprocal and grounded in trust and respect. It is recognizing we are all interdependent and working towards the common good of the organization.
- **Results Orientation** - Accomplishes established goals, delivers the outcomes required and achieves the results. It includes the efficient and effective use of all resources (time, financial, people and technology).
- **Teamwork and Collaboration** - Works collaboratively with others and addresses conflict in a win-win productive manner. This includes a mindset of sharing with others whether it is knowledge, recognition, information and skills. Working towards a common purpose for the good of OFIFC and the communities of people it serves.
- **Communication** - Effectively delivers information in a transparent, honest, and clear manner. It includes actively listening, comprehending and responding appropriately when interacting with people. It is about being respectful when expressing opinions and points of view.

**Behavioural** **Competencies**:

- Analytical Thinking
- Accuracy and Attention to Detail
- Problem Solving/Analysis
- Planning and Organizing
- Time Management

REASON
**Work Environment**:
Works in a safe and suitable office environment faced with simultaneous and tight deadlines.

Working Hours:
Works a flexible 40 hour work week. Travel to Friendship Centres on average four days per month for the purposes of orientation, support, and integrated field visits. The job may require regular long distance and/or frequent local travel. Travel may be urgent and/or on short notice.

**ACTION**
**Scope**:
To provide program, community development, and capacity supports to Friendship Centres in alignment with the OFIFC’s long-range strategic plan.

**Key Contacts/Relationships**:
Internal
Primarily communicates with the Program Director, Program Manager, Database Administrator, Researchers, Policy for the purposes of exchanging and sharing of information, integrating and collaborating.

External
Communicates primarily with Friendship Centres/Deliv