Centre Coordinator Manager

2 weeks ago

Thornhill, Canada Scholars Education Centre Full time

Scholars of Thornhill is seeking a passionate and enthusiastic Centre Manager to join our team. If you're looking for a challenging and rewarding work environment, we want to hear from you
- A post-secondary education
- An ability to provide quality customer service that exceeds client expectations
- Successful background in education and/or sales, with a strong focus on customer service
- Excellent verbal communication and interpersonal skills to foster relationships with clients
- Effective problem-solving and communication skills with the ability to multitask
- A passion for working with students of all ages
- A professional, enthusiastic, flexible, and energetic demeanour

**Centre Growth Responsibilities**
- Handle new inquiries, assessments, enrollments, and conferences with parents
- Meet goals established with the Centre Director
- Establish and maintain collaborative relationships with teachers, educational specialists and other school administrators, parent/teacher organizations, case managers, and community contacts
- Monitor daily business operations

**Staff Management Responsibilities**
- Demonstrate and uphold staff morale and ensure the professional appearance of the centre
- Interview, hire and train new staff according to Scholars teaching methodologies
- Conduct staff performance reviews
- Facilitate staff meetings and workshops to ensure consistency in teaching practices

**Customer Service and Curriculum Support Responsibilities**
- Keep clients informed on program progress and conference with them on an ongoing basis
- Write and recommend goal-based programs, and monitor programs for progress
- Create a positive learning environment in the centre for staff, students, and parents
- Oversee and schedule student programs
- Anticipate and be responsive to the needs and expectations of clients, including those of parents, students, and case managers, and respond in a prompt manner
- Communicate accurate and complete information to clients in a considerate, professional, knowledgeable and accurate manner
- Take responsibility for understanding, managing and meeting client needs and expectations

Work remotely
- No

**Job Type**: Part-time

Pay: $23.00-$25.00 per hour

Expected hours: 20 - 30 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Ability to commute/relocate:

- Thornhill, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Bachelor's Degree (required)

**Experience**:

- Sales: 3 years (required)
- Customer relationship management: 3 years (required)

Licence/Certification:

- Vulnerable Sector Check (required)

Work Location: In person

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