Operations Agent 1

1 week ago

Vancouver, Canada Pilot Freight Services Full time

Pilot has the best employees in the transportation and logistics industry

ESSENTIAL FUNCTIONS:

- Tracking and tracing outbound shipments
- Inspecting outbound freight
- Contracting new carriers as needed and assigning carriers and providing load tenders
- Communicating freight status and any problems to other stations and customers, and updating the system
- Provide customer service
- Able to work overtime and weekend on call rotations.
- Data entry of shipments into transportation management system
- Quoting, costing and invoicing of international shipments, air, ocean and ground
- Domestic air and ground routing (including Canada)
- Contract new carriers
- Negotiate Freight Rates
- Develop collaborative carrier relationships
- Assigning carriers and providing load tenders
- Find and develop new logistics/freight opportunities and design carrier solutions for other Pilot offices and external customers

SKILLS/COMPETENCIES:

- Multi-tasking while maintaining precise attention to detail
- Excellent verbal and written communication skills
- Must be able to type 35+ words per minute
- Proficient in Microsoft products
- Must be tech savvy
- Additional Job Details :_

EDUCATION:

- High school diploma or equivalent is required

EXPERIENCE:

- 6+ years minimum experience in freight operations is a plus
- 6+ months experience in Transportation customer service preferred
- 6+ years work experience as an Operations Agent

PHYSICAL REQUIREMENTS:
This is a clerical administrative position in a professional office setting. The employee is frequently required to sit, stand, walk, use hands, stoop, bend and reach. Extensive use of a phone and a PC is required. Position may require to work remotely at time
If you are interested in working with a talented, passionate and dedicated team of professionals in a rapidly growing industry, Pilot wants to hear from you

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