Sales Administrative Assistant

5 days ago

Richmond Hill, Canada Rose Hill Care at Home Full time

**Job Summary**:
Rose Hill Care at Home is seeking a proactive and organized Sales Administrative Assistant to support our growing home care services. This role involves managing clients and caregivers communications, ensuring smooth office operations, supporting clients intake, maintaining records, handling social media. The Administrative Assistant will have a background in sales to help generate leads and grow the business.

**Key Responsibilities**:

- Provide general administrative support to the management team
- Answer phone calls and respond to inquiries from potential clients
- Clearly explain our Personal Support Worker (PSW) services and fees, and negotiate to secure new clients
- Communicate directly with PSWs, as well as clients to close contracts and sign PSWs agreements.
- Represent the company professionally while communicating with current and prospective clients
- Build strong relationships with clients through effective, respectful, and responsive communication
- Schedule appointments and manage PSW and caregiver assignments
- Handle clients and PSWs intake processes in our care management software
- Enter and manage accurate clients and caregivers data in internal systems
- Maintain and update records securely and efficiently
- Create and manage content for the company’s social media platforms to promote services and engage with the community
- Assist with billing, invoicing, and general office bookkeeping - QuickBooks
- Maintain confidentiality and use discretion when dealing with sensitive information

**Qualifications**:

- High school diploma or equivalent; administrative or healthcare experience preferred
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Fluent in both written and verbal English command
- Strong interpersonal skills and professional demeanor when interacting with clients
- Ability to explain services and negotiate with prospective clients clearly and confidently
- Organizational and time-management skills with the ability to multitask
- Familiarity with social media platforms and basic content creation
- Experience with client management and scheduling software
- Commitment to handle confidential information with integrity
- Previous background working with Insurance company for billing purposes is preferred.

**Job Type**: Part-time

Pay: $20.00-$24.00 per hour

**Benefits**:

- On-site parking

Work Location: In person

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