Reverse Logistics Coordinator
3 days ago
JOIN OUR TEAM
Metro Supply Chain (MTH) is a division of Metro Supply Chain, a strategic supply chain solutions partner to some of the world’s fastest growing and most reputable organizations. For 50 years, it has excelled at tailoring integrated, data-driven solutions, fueled by advanced systems and technology, that fulfill complex and challenging distribution needs. Managing 19 million square feet operating out of more than 175 sites across North America and Europe with a team of 9,000, it is one of Canada’s largest privately owned supply chain solutions companies. Metro Supply Chain is a 2024 winner of the Canada’s Best Managed Companies program, recognized for its strategic expertise, culture of innovation and commitment to its people and local communities.
RESPONSIBILTIES
- Assist in end-to-end Reverse Logistics (RVL) processes for product freight in compliance with Metro Calgary & hub specific Standard Operating Procedures (SOP).
- Create bill of ladings for appropriate return orders to the designated vendor.
- Maintain warehouse cage lists by client SOP standards.
- Support process for loading returns, staging and proper tagging and ensuring the staging lines for products are audited and tagged.
- Coordinate communications effectively with internal and external clients.
- Monitor the returns area, organize products and allocated areas for offloading.
- Responsible for organizing product returns into designated warehouse sections and stage accordingly.
- Monitor team trailer loading audit protocol for all outbound products.
- Using Airtable to track, review and update daily delivery returns and inbound product feeder hubs.
- Monitor Asset Tracker updates and maintain record accuracy.
- Create and manage solutions for RVL inventory capacity issues.
- Maintain targets, objectives and goals throughout the warehouse and driver return process.
- Implement and supervise safe practices and ensure all are compliant with warehouse procedures and delivery return processes.
- Assist in escalated RVL issues.
- Ensure end of day checklist is completed and actioned.
- Send end of day report to Operations Supervisor at the end of each operating day.
CORE COMPETENCIES
- Customer Centricity
- Fostering Culture
- Collaboration
- Problem Solving & Decision Making
- Managing Through Change
- Developing Self & Others
- Planning & Results Orientation
- Communication
- Always Improving Mindset
- Business & Financial Savvy
EDUCATION
- Completion of secondary school
Why Join Us
- Work in an environment where safety is our first priority
- The opportunity to build a career with a growing company
- Medical, dental, and vision coverage for you and your family
- Life and disability insurance
- Wellness programs to support your family’s well-being
- A Retirement Savings Program with a company match
- Company team wear allowance
- Employee Appreciation Day
- Company sponsored social events
- Community volunteering
Should you require accommodation for a special ability or need during the recruitment process, please reach out to a member of our Human Resources Team.
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