Operations and Production Assistant

5 days ago

Leduc, Canada Alternate Route Coffee Co. Full time

**Operations and Production Assistant**

**Job Tasks & Responsibilities**
- Operations & Production _
- Assist with production and operations rolls including but not limited to; quality control tasting, packaging and labeling coffee, stock management and assisting with coffee roasting as required
- Help with development of formal production processes to increase efficiency, ensure compliance and ease of duplication
- Assist with preventive and corrective maintenance
- Sales Development & Customer Service_
- Assist with in-store sales and customer service support
- Serve customers at the espresso bar
- Assist with prospect and developing new customer relationships using customer surveys, wholesale reach out, retail reach out, and wholesale info requests
- Ability to analyze and anticipate sales trends and patterns
- Events_
- Assist with tasting room events, advancing into facilitating and running events
- Assistance with coffee cart and food trailer events including event preparation, transport, event set up and take down, brewing and serving coffee
- Safety Audits & Inspections _
- Ensure monthly inspections are completed, and any necessary adjustments and issues are resolved or brought to the attention of management

**Required Skills, Experience, & Abilities**
- A passion for the world of specialty coffee and a desire to further your knowledge in the industry
- Community-minded and aware, familiar with local events and organizations, ability to make local connections, and build relationships
- You understand and agree to work with the same valuesas Alternate Route Coffee
- Strong understanding or ability to learn various computer skills including but not limited to Microsoft Word and Excel, website portals, online shipping platforms, printing, etc.
- Strong organization and attention to detail skills are a must
- Experience in Sales and Customer Service is considered an asset and necessary for the higher compensation
- Barista and/or previous coffee work experience is considered an asset and necessary for the higher compensation
- Wage to commensurate with professional experience
- Room to grow and expand responsibilities and compensation. Benefits are available if the employee was to consistently working over 30 hours. At this current time, the applicant does not qualify for benefits with a 26-30 hour/week range
- Shifts are 3-4 days a week and potential weekend events.

The **Operations and Production Assistant**will report directly to Corie Sackville, Head Roaster and Operations Lead.

**Job Types**: Part-time, Permanent

Pay: $17.00-$19.00 per hour

Expected hours: 26 - 30 per week

**Benefits**:

- On-site parking
- Store discount

Flexible language requirement:

- French not required

Schedule:

- Day shift
- Weekends as needed

Ability to commute/relocate:

- Leduc, AB: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Customer service: 3 years (required)
- Barista: 1 year (preferred)

**Language**:

- English (required)

Work Location: In person

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