Employment/employer Advisor Internal

The **John Howard Society of Durham Region** has an exciting opportunity for you. If you have a passion to support people with resources who require assistance with employment, an appreciation for the not-for-profit sector and would like to work for the John Howard Society of Durham Region, we encourage you to apply.

**Employment/Employer Advisor**

**Division**: Employment Services, Employment and Training
**Work Status**: Full-Time
**Location**: Durham Region (all offices as required)

**About the Role**:
The Employment Services of John Howard Society is funded by the Ministry of Labour, Immigration, Training and Skills Development. Its goal is to provide support to individuals to obtain sustainable employment through a full suite of services that include Information/Resource, Client Service Planning and Coordination, Job Search, Job Placement and Matching and Job Retention.

This position is responsible for a blended role of employment counselling and job development. As an Employment Advisor you would conduct employment intake interviews/assessments with participants and support employers with their hiring needs and recruitment. In both roles, this position would: counsel, advocate, assess and monitor participants, clarify employment and educational needs, establish short
- and long-term goals. Monitor and follow up with participant progress, and file documentation. Responsible for developing training and action plans and maintaining required records, documentation and statistical information for reporting and accountability purposes. Also, for assisting clients and potential clients to function effectively as learners and as individuals by helping them understand, prevent or overcome personal, social or educational problems that may hinder learning or their ability to cope with everyday living.

**You’ll be working on things like**:
**Service User Support**
- Conduct one-to-one intake and assessments to assist participants in separating stabilization and personal needs from employment needs; determine stability issues, emotional and maturity level; identifying interests and abilities, education and employment status, source of income, transportation, outstanding and current including court dates, health and disabilities, literacy, criminal offences & skills, clarifying employment opportunities, identifying steps to becoming employable, by determining most appropriate employment, education/vocational/training needs
- Determines service suitability, gathers profile information from clients and determines if the service and supports through career and employment preparation program can make the clients competitively employable.
- Plans and delivers employment and labour market information workshops and workplace orientation to assist clients to develop their job search skills, strategies, and employment skills required to meet the expectations of work, education and/or training.
- Facilitate job development with youth and adults
- Provide clients with current workplace Health & Safety information when required
- Assists clients in accessing employment supports such as childcare, transportation to work, work supplies/equipment, etc.
- Make follow-up contact to program participants after completion of program, at 3-, 6-, and 12-month intervals

**Case Management/Documentation**
- Use Cognitive Skills counselling or other counselling models to evaluate job readiness, negotiate readiness for change and develop a suitable action plan (where required)
- Maintains up-to-date case notes, progress reports and client files with clear rationale for methods and intervention used, and statistical documentation in accordance with the program requirements. Must meet Documentation Quality Standards and provide accurate and timely data entry and filing procedures to the database.

**Community, Statistical Administration & Other**
- Maintain monthly performance related statistical reports
- Liaises with other program staff to ensure coordination between programs and utilizing available resources.
- Make referrals to community agencies as deemed appropriate
- Ensuring that all services are provided within the standards of service maintained by JHS and consistent with the agency’s philosophical beliefs.
- Monitor and maintain financial tracking where required
- Completion of accurate statistics and reports
- Ongoing development of new systems and record keeping methods to ensure funding requirements are met and all documentation is complete, accurate and accountable
- Explore new resources to stay current and provide additional information on job search techniques and create alternate delivery methods
- Representing the agency in the community when required
- Attend workshops, meetings and seminars as requested
- Other related duties as required

**If you have the following we want to hear from you**
- Related Community College diploma, Employment Counsellor diploma or degree
- Employment and general counselling experi