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Residential & Farm Underwriter
3 weeks ago
**Personal Lines Underwriter**
**We are looking for an underwriter with five plus years of experience for Personal Lines Property and Casualty department.**
As a 100 per cent Canadian-owned mutual insurance company, the success of Portage Mutual depends upon serving policyholders with fairness, and showing genuine concern for their security. We do this by providing reasonably priced, flexible insurance products and by supporting our brokers with exemplary service. We believe that doing business with integrity never goes out of style. It is as important today as it was when we began over 125 years ago, and it is part of what makes Portage Mutual customers so loyal.
As a company that values mutuality, Portage Mutual has a collaborative, inclusive culture, relevant to its marketplace, policyholders, key stakeholders and employees. The company is caring, supportive and operates with humility. The Property & Casualty Underwriter must excel within this culture and demonstrate a collaborative approach to leadership and communication.
**Key Skills, Attributes & Experience Required**:
**Underwriting**
- Accept, reject, endorse, renew or cancel contracts in accordance with company underwriting policies, procedures, service standards, applicable laws and regulations based on assigned authority levels.
- Request inspections in accordance with company policies and procedures.
- Must be a strong communicator, able to communicate succinctly and effectively both verbally and in policy related correspondence and maintain supporting documentation as required.
- Provide underwriting training/coaching to new hires or new team members.
- Assist in the development and mentorship of colleagues.
- Participate in post-loss underwriting reviews and review on claim files referred in accordance with the company’s risk appetite and service standards.
**Customer Service**
- Understand and communicate underwriting business rules and guidelines to brokers.
- Answer enquiries and respond to brokers through verbal and written correspondence.
- Guide and direct brokers on the use of our policy and billing information technology system.
- Develop and maintain relationships with brokers to develop/maintain a stable and profitable book of business.
- Provide training to brokers as required on underwriting matters.
- Provide service to brokers in accordance with company service standards.
**Other**
- Serves as an ambassador for the company when attending industry functions or company events.
- Assist colleagues with special projects as assigned.
- Other activities as requested by managers or supervisors.
**Problem Solving / Analytical Ability**
The Property & Casualty Underwriter must have a demonstrated ability to identify problems, their root causes and to address them meaningfully before the problem has a visible negative impact. The individual must see and approach problems as opportunities for growth and development for the organization and its employees.
**Strategic / Future Planning**
The Property & Casualty Underwriter must have a strong sense of current and future industry direction and policyholder needs.
**Experience and Skills**
- Minimum 5 years experience with personal lines underwriting or related experience.
- Demonstrated knowledge of MS Office suite (Word, Excel, Outlook, Teams).
- Ability to work independently and collaborate effectively in a team environment is required.
- Adaptable mind-set is required.
- Ability to train and mentor team members.
- A continuous improvement mindset is preferred.
**Education**
- A CIP designation or actively pursuing a CIP designation (or equivalency).
- A Bachelor’s Degree or post-secondary certificate is required (or an equivalent of industry experience)
Portage Mutual Insurance is also committed to developing inclusive, barrier-free recruitment processes and work environments. Applicants may request reasonable accommodation related to the materials or activities used throughout the selection process. When an applicant makes a request accommodation, Portage Mutual Insurance will consult with the applicant to determine the reasonable accommodations for the barriers that are identified. Applicants needs will be accommodated based in accordance with the Canadian Human Rights Act and associated provincial legislation throughout the selection process.
If contacted in relation to a job opportunity or testing, you should advise Portage mutual Insurance in a timely fashion of the accommodation measures which must be taken to enable you to be assessed in a fair and equitable manner. Information received relating to any accommodation measures will be addressed confidentially.
**Salary**: $42,000.00-$69,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Work from home
Schedule:
- Monday to Friday
Work Location
