Budtender - Customer Service

3 days ago

Scarborough, Canada Your Local Cannabis Full time

**About us**

Your Local Cannabis

Your Local Cannabis is your neighborhood hub for the best and most extensive selection of locally grown, high-quality cannabis products in Ontario.

**Note: Weekend (Fri-Sun) availability required.**

**Responsibilities**:

- Greet customers throughout the day in a friendly and welcoming manner
- Adhere to all company policies, procedures, and regulation compliance.
- Ensure reconciliation of inventory and following up on any discrepancies
- Process all customer payments on our POS system.
- Staying up to date with product knowledge and company information.
- Support and participate in store opening and closing checklists.
- Assuring all guest are over 19+ upon entrance of store
- Abide by all applicable legal regulations and act as a socially responsible cannabis vendor.
- Assist with store maintaining and housekeeping including stocking shelves.
- Ensure the cleanliness of the store is maintained on a daily basis
- Other tasks as assigned by retail management

Qualifications:

- 19+ years old
- OUTGOING PERSONALITY who enjoys customer service
- Valid Cannsell certificate (must have before first shift)
- Pre employment criminal record check (must have before first shift)
- Able to lift 5-30 lbs
- Able to work flexible hours and weekends
- POS Software experience an asset
- Ability to work in a fast-paced environment
- Must be a team player
- Excellent written, oral, and interpersonal skills
- Availability for shift work any time between 9:00am to 11:30pm, Monday to Sunday
- Basic skills in math and proficiency as a cashier
- Extensive knowledge of cannabis products and accessories is an asset

What we’re looking for
- A passion for customer experience and cannabis.
- Previous retail/cashier experience (customer experience associate/greeter)
- Outgoing, personable and professional. We’re building relationships and trust with our clients and community.
- Comfortable working in a fast paced environment - good organizational and communication skills.
- Coachable.
- Leadership skills.
- Availability to work 12 hour shifts an asset.

COVID-19 precaution(s):

- Social distancing guidelines in place
- All customers and employees required to wear masks inside store
- Sanitizing, disinfecting, or cleaning procedures in place

License/Certification:

- CannSell (Required for first day of work)
- Criminal Background ( Required for first day of work )

**Experience**:

- Not required

Part-time: 20 - 30 hours per week

Full-time: 40 hours per week

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $16.50 to $18.00 /hour

**Job Types**: Full-time, Part-time, Permanent

Pay: $17.50-$18.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Flexible schedule
- On-site parking

Schedule:

- 10 hour shift
- 12 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Holidays
- Weekends as needed

**Experience**:

- Customer service: 1 year (required)

Work Location: In person

Application deadline: 2024-09-30

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