Budtender/Key Holder

1 day ago

Scarborough Village, Ontario, Canada Holland Daze Full time

Job Title

Budtender / Keyholder – Cannabis Retail

Location

Holland Daze – Markham & Steeles

Markham, ON

Job Type

Part-time / Full-time

Job Description

Holland Daze Markham & Steeles is a licensed cannabis retail store operating in full compliance with AGCO and OCS regulations. We are seeking a dependable, professional, and detail-oriented Budtender / Keyholder to support customer service, inventory control, and daily store operations in a regulated retail environment.

This role requires open weekend availability as part of regular scheduling. Shifts may vary based on business needs, and not all weekend days are guaranteed every schedule.

Key Responsibilities

  • Provide knowledgeable, responsible, and compliant cannabis education to customers
  • Verify valid government-issued photo ID and ensure all customers are 19+
  • Manage cashiering duties including cash handling, basic math calculations, and processing transactions via POS systems like Greenline
  • Open and close the store when scheduled as Keyholder, including alarm and security procedures
  • Receive cannabis inventory, verify shipments, and report discrepancies
  • Audit and restock inventory in compliance with AGCO and OCS regulations
  • Maintain store cleanliness, including sales floor, storage areas, and staff spaces
  • Monitor customer behaviour to prevent theft, loitering, or non-compliant activity
  • Handle customer concerns professionally and escalate when required
  • Support team members during shifts when acting as Keyholder

Experience

  • Good working knowledge of various cannabis products and accessories
  • Minimum 1–2 years of sales or customer service experience
  • Strong commitment to providing excellent customer service
  • Customer-service oriented with strong communication skills
  • Punctual, reliable, and professional

Availability

  • Flexible availability required, including evenings and weekends
  • Open availability on Fridays, Saturdays, and Sundays is required

Physical Requirements

  • Ability to lift up to 30 pounds
  • Ability to safely climb a ladder
  • Ability to bend, stretch, and stock shelves
  • Ability to stand for extended periods of time

Requirements

  • Must be 19 years of age or older
  • Valid CannSell Certification (required)
  • Must be able to successfully complete a criminal background check

Compliance Expectations

  • Strict adherence to all AGCO, OCS, and store policies
  • No medical advice, health claims, or inducements may be provided
  • No consumption or promotion of overuse permitted
  • Cannabis products must never be accessible to minors
  • Maintain confidentiality of store operations and inventory

How to Apply

Apply through Indeed with your resume. Only candidates selected for interviews will be contacted.

Holland Daze is committed to maintaining a safe, compliant, and respectful workplace.

Job Types: Full-time, Part-time, Permanent

Pay: $17.60-$20.00 per hour

Expected hours: 20 – 40 per week

Benefits:

  • Flexible schedule
  • On-site parking
  • Store discount

Work Location: In person

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