Account Manager

We are as invested in your career as you are. As you navigate through these uncertain times, know that Pinkerton has been a stable, thriving corporation for over 170 years. As recognized leaders around the globe in the corporate risk management industry, you can rest assured that joining us now means moving to a future-looking company. We are here today, will be here tomorrow, and are a thriving community of over 2,000 risk management professionals. This is just one of the several exciting career opportunities that are currently available. **Job Summary**: The Account Manager serves as the client's “Trusted Risk Advisor” by anticipating their needs and recommending world-class corporate risk management solutions for a limited client portfolio. The Manager will partner with leadership to achieve year-over-year growth, continuous improvement, and optimal client experience through ongoing relationship management. With proven progress in the assigned region, a successful Account Manager can be considered for portfolio expansion and progression within the Relationship Management Team. This position will have a hybrid work schedule (remote/client locations). **Essential Functions**: - Represent Pinkerton's core values of integrity, vigilance, and excellence. - Partner with leadership to establish and develop the concise assigned portfolio, producing year-over-year growth with continuous improvement; - Demonstrate organic growth that may lead to portfolio's expansion. - Establish and maintain "trusted advisor" relationships with clients; - Regularly contact clients to ensure that the highest level of corporate risk management is delivered. - Responsible for the year-over-year revenue growth of the assigned geographic area/portfolio; - Communicate trends relative to fixed and variable costs and the financial impact of present and anticipated business activity. - Review records and other financial data that impact revenue growth and profitability. - Partner with the Support and Marketing departments to identify client prospects and market trends. - Participate in business development activities, including sales presentations, RFPs, and contract negotiations. - Participate in local networking opportunities, including industry and/or client-sponsored events, seminars, and training. - Submit requisitions for new and/or replacement positions associated with client contracts; - Partner with Pinkerton's Talent Acquisition team to review, interview, and orientate new employees assigned to billable positions. - Plan, assign, supervise, and direct work; - Effectively manage PDPs (Pinkerton Dedicated Professionals), Operation Managers where applicable, and other full and part-time employees through active communication and ongoing skill development. - Conduct annual budget analysis and present field office budget to Pinkerton leadership. - All other duties, as assigned. **Education, Experience, and Certifications**: **Competencies**: - Strong client relationship management skills. - Able to carry out responsibilities with little or no supervision. - Solid project management skills. - Able to multi-task and organize workload for effective implementation. - Able to interact effectively at all levels and across diverse cultures. - Proven experience managing and growing Fortune 500 accounts in the service area. - Experience developing go-to-market account plans and being responsible for executing the plans. - Demonstrable competence in managing the sales cycle from sales lead to contract completion. - Responsibility for managing tenders, either sole source or competitive, working with proposal management teams to develop winning solutions. - Serve as an effective team leader. - Able to adapt as the external environment and organization evolve. - Effective written and verbal communication skills. - Computer skills; Microsoft Office. **Working Conditions**: With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions; - Exposure to sensitive and confidential information. - Regular computer usage. - Occasional reaching and lifting of small objects and operating office equipment. - Ability to adjust focus between close and distance vision. - Frequent sitting and/or walking. - Travel, as required Pinkerton is an equal opportunity employer and provides equal opportunity to all applicants for all positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status or any protected status by local, state, federal or country-specific law. Pinkerton also adheres to all local, state, federal, and country hiring requirements.