Spa Receptionist

4 days ago


Vancouver, Canada Kiku Wellness Japanese Zen Spa Full time

**Receptionist responsibilities and duties**
- Scheduling
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
- Greeting visitors
- Sales
- Produce reports

**Requirements and Qualifications**:

- Excellent customer service experience of at least 3 years
- Background in customer service; industry knowledge is a plus
- Language: English (Japanese, Mandarin, Cantonese Communication Skills Preferred)
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Zenoti) and Social Media Management Skills
- Professional attitude, appearance & willingness to learn
- Strong work ethic and initiative
- Excellent communication and negotiation skills
- Self-managed, requiring mínimal supervision
- Excellent time management skills
- Warm and professional appearance and demeanour
- Strong attention to detail and follow-through
- Caring clients and team, Hospitality personality

**Benefits**:

- Discount on Spa retail, and services
- Competitive Wage
- Health Program

**Job Types**:
Full-time, Permanent

**Salary**:
$20.00 per hour

**Experience**:

- Receptionist: 3 years (preferred)

**Schedule**:
8 hour shift

Monday to Friday

Must be willing to work weekend shifts

**Location**:

- Vancouver, BC

Kiku Wellness Japanese Zen Spa

805 West Broadway, Vancouver

**Job Types**: Full-time, Part-time

**Salary**: From $20.00 per hour

**Benefits**:

- Wellness program

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

**Experience**:

- Receptionist: 2 years (preferred)


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