Spa Receptionist
4 days ago
**Receptionist responsibilities and duties**
- Scheduling
- Running errands
- Stocking supplies
- Sorting and sending mail
- Answering and routing phone calls
- Managing social media
- Greeting visitors
- Sales
- Produce reports
**Requirements and Qualifications**:
- Excellent customer service experience of at least 3 years
- Background in customer service; industry knowledge is a plus
- Language: English (Japanese, Mandarin, Cantonese Communication Skills Preferred)
- Experience tracking relevant KPIs (e.g. customer satisfaction)
- Proficient in MS Office, with working knowledge of CRM platforms (e.g. Zenoti) and Social Media Management Skills
- Professional attitude, appearance & willingness to learn
- Strong work ethic and initiative
- Excellent communication and negotiation skills
- Self-managed, requiring mínimal supervision
- Excellent time management skills
- Warm and professional appearance and demeanour
- Strong attention to detail and follow-through
- Caring clients and team, Hospitality personality
**Benefits**:
- Discount on Spa retail, and services
- Competitive Wage
- Health Program
**Job Types**:
Full-time, Permanent
**Salary**:
$20.00 per hour
**Experience**:
- Receptionist: 3 years (preferred)
**Schedule**:
8 hour shift
Monday to Friday
Must be willing to work weekend shifts
**Location**:
- Vancouver, BC
Kiku Wellness Japanese Zen Spa
805 West Broadway, Vancouver
**Job Types**: Full-time, Part-time
**Salary**: From $20.00 per hour
**Benefits**:
- Wellness program
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
**Experience**:
- Receptionist: 2 years (preferred)
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