Inside Sales Representative

Do you love movies, music, video games & streaming television? Annex Pro is growing and looking for a highly motivated, proactive Inside Sales Representative to join our dynamic team, to assist with customer retention and expansion and to help develop sales opportunities specifically within media focused educational organizations.

This opportunity will reward a talented individual with fulfilling work with an expanding company in an exciting industry, career progression possibilities and a transparent and positive corporate culture. Annex Pro is the only solely Media & Entertainment focused supplier in Canada - our customers create (and teach how to create) awe-inspiring animation, visual effects, videogames, immersive experiences and digital content of all kinds on every platform, using software, hardware, cloud and technical services supplied by Annex Pro

Founded in 1983 and headquartered in Vancouver, with offices in Toronto, Montreal and Los Angeles, Annex Pro is a media production solutions provider focused solely on Media & Entertainment, strategically partnered with top companies such as Autodesk, Avid, Wacom, Apple, Adobe, AWS and many more. We're leveraging our unmatched industry experience to assemble a team of bright, passionate, inquisitive people who want to make a difference in Media and Entertainment.

**This is a remote position. Permanent residents and Canadian citizens located anywhere in Canada, are welcome to apply**

**Responsibilities include, but are not limited to**:

- Proactively contacting customers after purchase to ensure customer satisfaction and identify any new sales opportunities that can be passed to the relevant territory account manager
- Support the territory account manager in preparation for sales calls including researching customer sales history, identifying, and flagging contract renewal dates and general update on news and announcements by online research
- Develop opportunities in higher education in partnership with key vendors
- Handle transactional sales opportunities for key customers
- Source new sales opportunities through inbound lead follow-up
- Team with vendor partners to understand current promotions, special offers and inform customers of relevant product updates
- CRM record keeping and lead management of all customer interactions

**Skills Required**:

- Demonstrable attention to detail
- Understanding of the importance of fast and accurate responses
- Outstanding telephone skills with impressive ability to relate over the phone, good speaking voice, and able to deal with multiple levels within organizations
- 2+ years sales success, ideally proactive/inbound selling to mid and large size business and education customers
- Track record of over-achieving quota
- Excellent oral and written communication in English (French an asset)
- Explain and demonstrate features and benefits of products and services
- Stay informed about competing M&E industry brands, products and services
- High school diploma required
- Ability to use Microsoft Office and comfortable using web-based software and communication tools
- Familiarity with an ERP solution (NetSuite an asset)

**Ideal Characteristics**:

- Ability to multi-task, prioritize, and manage time effectively
- Exceptional customer service skills
- Good organizational skills
- Passionate about the Media & Entertainment industry
- Willing and energized to learn
- Present yourself casually but professionally

Annex Pro is building an inclusive workforce that's representative of the diverse group of customers we serve. We hire based on leadership qualities, character, willingness and expertise. We invite you to apply, irrespective of gender, nationality, race, sexual orientation, age or faith.

Include a brief, personal cover letter telling us why you'd be the best fit for this job

**Job Types**: Full-time, Permanent

**Salary**: $60,000.00-$70,000.00 per year

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Paid time off
- Profit sharing
- Store discount
- Vision care
- Wellness program
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday
- No weekends

Supplemental pay types:

- Commission pay

**Education**:

- Secondary School (required)

**Experience**:

- B2B sales: 2 years (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- PR status or Canadian Citizenship (either) (required)

Work Location: Hybrid remote in Vancouver, BC