Inside Sales Associate Ii

2 weeks ago

Lachine, Canada Resideo Full time

ADI Global Distribution is hiring an Inside Sales (Consultant) who will increase market share, uncover new opportunities, and provide solutions to customers' needs that result in continued long-term customer partnerships.

ADI, part of Resideo Inc, is North America’s leading wholesale distributor of security and low voltage products. We are passionate about helping customers prosper in this exciting and growing marketplace. We understand the business of customer service but more importantly, we understand that **our people are our greatest asset **. We take pride in having the largest and most well-trained team of sales and technical professionals that make us an indispensable partner to our customers.

**Job Duties**:

- **Grow Customer Accounts for Profitability**
- Meet performance targets by growing revenue and increasing margin of assigned accounts. Increase order size, grow customer transactions, and leverage pricing tools to improve margin percentage.
- Increase customer base by adding new customers
- Identify opportunities and convert customer purchases from competition
- Manage all existing accounts through steady communication using Customer Database
- Make Outbound Calls and reach minimum number of calls every day to present leads.
- **Build Customer Relationship**
- Promote positive relationships within the ADI organization to encourage team sales and promote exceptional customer service for customers.
- Educate customers about new products and product lines by keeping abreast of new developments in the industry.
- Maintain and update customer interactions in the tracking system
- **Demonstrate Product Knowledge**
- Explain features and advantages to customer in entire non-technical terms
- Stay up to date on new offerings, technology trends through Industry News, and various other sources.
- **Create Brand Value - Promote ADI**
- Leverage ADI Resources, Services and Programs to educate customers
- Provide exceptional shopping experience in store, by phone and online.

**You must have**
- High School Diploma, or equivalent
- 1 year of Sales Experience
- Excellent verbal and written communication skills
- Computer literacy skills - Basic Knowledge to Operate Microsoft office
- Desire to be in a Sales role and be accountable for Sales Revenue
- Bilingual French/English

**We Value**
- Prior experience in Retail / Hospitality / Customer Service Industry with an ability to negotiate and understanding of marketing skills
- Knowledge on Customer Relationship Management Tools
- Prior distribution experience
- Excellent Negotiation Skills
- Ability to work as part of a team and autonomously
- Highly competitive Sales Skills with desire to contribute to a winning team/organization.

**WHAT'S IN IT FOR YOU**:

- Competitive compensation
- Medical benefits, generous PTO and 401K eligible day 1
- Opportunity to learn the business of a leading distributor of security, AV and low-voltage
products serving more than 100,000 customers globally
- Opportunity to be a part of a dynamic team and make an impact in a new business initiative for ADI

LI-HB1

At Resideo, we bring together diverse individuals to build the future of homes. Resideo is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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