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Technical Services Supervisor

2 weeks ago


Winnipeg, Canada City of Winnipeg Full time

The Technical Services Branch provides a variety of services, including:

- surveys for planning, design & construction and maintenance of the Department’s infrastructure;
- administration of the Lot Grading, Water & Sewer By-laws related to service approvals and permits for the development of private property, sewer and water connections inspections, By-law enforcement, financial assistance (if applicable) for repairs to private sewer pipe under City property (Section 41 of the Sewer By-Law), and general services under these By-laws; and
- locating and marking critical infrastructure for damage prevention as part of Manitoba Call Before You Dig.

**As the **_Technical Services Supervisor_**_ _**you will**:

- Make effective use of personnel and resources to ensure the branch delivers its goals.
- Manage the branch’s budgets, ensuring adequate personnel and resources are available to meet levels of service.
- Undertake communication within the department, with other City departments, consultants and contractors, as well as the general public to ensure effective and efficient service delivery.
- Review and develop systems and procedures for the branch related to By-law administration and enforcement, surveys, plan and permit reviews and underground locates.
- Ensure compliance with Worker’s Compensation Legislation, Human Rights Legislation, safety regulations and safe work practices.
- Perform other related duties consistent with the position as assigned.

**Your education and qualifications include**:

- Graduate in Technology from a recognized Institute of Technology and membership in CTTAM (Certified Technicians & Technologist Association of Manitoba) as a Certified Civil Engineering Technologist (C.E.T.) or Certified Applied Science Technologist (A.Sc.T.)
- A minimum for five (5) of years prior related experience.
- Demonstrated knowledge, skill, and ability to effectively lead and supervise staff engaged in the provision of internal and external services.
- Ability to establish and maintain effective working relationships with employees at all levels of the organization, external contacts and the public, in accordance with the Respectful Workplace Standard.
- Good understanding of conventional and electronic survey equipment including optical level, total station and GNSS equipment.
- Demonstrated knowledge and understanding of mapping projections and coordinate systems.
- Ability to communicate clearly and effectively, both verbally and in writing, with a wide range of contacts.
- Demonstrated skill in mediating lot grading/drainage disputes between land-owners which may also involve their legal counsel.
- Demonstrated ability to manage stressful situations while remaining objective and effective in negotiating and promoting conflict resolution between citizens.
- Knowledge and understanding of By-Law Enforcement processes and the need to issue Compliance Orders, Penalty Notices and Summons when required, which may require attendance in Court.

**Conditions of employment**:

- The successful applicant must maintain legal eligibility to work in Canada. If the successful applicant possesses a work permit, it is their responsibility to ensure the permit remains valid.
- Must possess and maintain a valid Class 5 Manitoba Driver’s Licence.