Assistant Manager
5 days ago
**About us**
**REPORTS TO**:Store Manager
**PRIMARY RESPONSIBILITIES**: The Assistant Manager (AM) is responsible to assist the Store Manager in making their location a fun and exciting environment for all guests and team members. The AM must lead the staff team by example and provide outstanding service to all guests.
**SECONDARY RESPONSIBILITIES**:
- Ensure high customer satisfaction and loyalty
- Resolve guest challenges and concerns effectively
- Identify and remedy any Health & Safety issues
- Sell, Book and Manage Parties and Group Events
- Repair of minor maintenance items
- Ensure compliance to all policies and procedures by all team members
- Assist the Store Manager to prepare and manage the weekly Staff Schedule
- Assist the Store Manager to prepare the payroll reports
- The AM shall lead by example and actively work together with staff to ensure the facilities are clean and well maintained at all times
- Other duties as may be assigned by the Store Manager
- A passion for outstanding guest service with an outgoing, friendly and upbeat personality
- Demonstrated team leadership qualities
- Operational management experience
- Strong customer service, problem-solving and mediation skills
- Excellent interpersonal, verbal, and written communication skills
- Demonstrated ability to multi-task in busy operational situations
- Current certification in basic First Aid, CPR
**Job Type**: Part-time
Pay: $19.05 per hour
**Job Type**: Part-time
Pay: $19.05 per hour
**Benefits**:
- Flexible schedule
- On-site parking
- Store discount
Schedule:
- Every Weekend
**Experience**:
- Supervising: 1 year (required)
Work Location: In person
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