Manager, Business Transformation

**Who we are**
You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

** Role Summary**
As a Manager, Business Transformation, you will support change for firm-wide initiatives—designing and executing change strategies that drive adoption, measurable behavior change, and sustained business outcomes. You’ll champion collaboration across the organization, closely partnering with Learning & Development and Internal Communications & Engagement to equip leaders and colleagues through clear messaging, role-based enablement, and data-driven reinforcement.

** As an Manager, Business Transformation your responsibilities will include**:

- Develop and implement a clear change management strategy aligned with the Firm’s strategy and organizational goals, Leadership Development philosophy, and transformation priorities.
- Conduct impact assessments, mitigate risks, and monitor adoption against KPIs.
- Actively engage executive sponsors, senior leaders, and cross-functional teams to build buy-in and alignment.
- Facilitate open dialogue and transparent communication to address concerns and foster trust.
- Mobilize executive sponsors and people leaders; craft a compelling narrative and enable leaders to model desired behaviours.
- Act as the SME for Internal Communications & Engagement team as part of the development and execution of a comprehensive strategy that ensures consistent, timely, and impactful messaging across all regions and business units.
- Partner with L&D to create targeted training that supports adoption and reinforces desired behaviors.
- Collaborate with L&D to measure training effectiveness and adjust based on feedback.
- Track key metrics, report on progress, and recommend process enhancements to sustain change.
- Identify and address resistance proactively; maintain risk mitigation strategies throughout change initiatives following Firm-guided change approach.
- Collaborate closely with Communications, L&D, IT, and business units to ensure seamless integration of change, learning, and communication strategies.
- Oversee deliverables, coach team members, and cultivate a culture of innovation, teamwork and collaboration.

** Doane Grant Thornton**
If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts “we before me”, where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens

** Think you’ve got what it takes to be an Manager, Business Transformation? Like the colour purple? Great. Here's a few more boxes we’re also hoping you can tick**:

- Undergraduate degree in Business, Accounting, Engineering, Economics, or a related discipline.
- Minimum 5-7 years of progressive experience in business transformation, consulting, or change management within mid-to-large organizations.
- Demonstrated experience leading or significantly influencing multi-stakeholder projects from design through execution and stabilization.
- Experience designing and executing change management strategies, including stakeholder engagement, and adoption programs.
- Strong analytical skills with experience in data interpretation, reporting, and performance measurement.
- Proven ability to build relationships and influence stakeholders across all levels of the organization.
- Advanced proficiency with Microsoft Office Suite (Word, Excel, PowerPoint),
- Exceptional communication, facilitation, and presentation skills for diverse audiences.
- Highly organized and self-motivated, with a track record of managing multiple priorities in fast-paced environments.
- Certification in a recognized change management methodology (e.g., Prosci®, CCMP, APMG International) is an asset.
- Nice to have, but not required: experience with Dynamics 365, and analytics/reporting tools (e.g., Power BI)

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our comm