Manager

**Job description**

We are a compassionate and dedicated organization providing supportive housing services for individuals experiencing homelessness, addiction, and/or mental health challenges. Our mission is to empower our residents with the resources and skills needed to regain independence and transition to permanent housing.

As we expand our services, we are seeking an experienced and driven **Care Home Manager** to lead the operations of our residential care facility and contribute to the success of our programs.

**Key Responsibilities**:

- **Leadership & Management**:

- Oversee the daily operations of the facility, ensuring a safe, supportive, and well-maintained living environment.
- Lead, mentor, and supervise a team of staff, including care workers, night shift supervisors and housekeepers.
- Foster a collaborative and inclusive workplace culture that aligns with organizational values.
- Hire and terminate employees as necessary, create schedules to improve efficiency of the operations of the home
- Maintain a full occupancy and work with housing coordinator to reach out to referral networks should any beds be available
- Maintain the building and ensure there are no property damages. Maintain a clean environment and manage housekeepers efficiently to ensure that the premises is always kept safe and clean
- Store and manage medications safely and update records accordingly, connect with pharmacy for any discrepancies
- **Resident Support**:

- Ensure that all residents are receiving the services that we have to offer and the care tailored to their needs.
- Monitor resident progress and address concerns proactively.
- Coordinate with treatment teams/pharmacies/GP's to make sure the client's health is being monitored and updated
- **Program Development**:

- Collaborate with staff to schedule workshops and activities for the residents
- Build partnerships with external organizations to provide additional resources and opportunities for residents.
- **Administration & Compliance**:

- Manage budgets, schedules, and resources effectively.
- Collect fees for all clients and coordinate with the head office, update reports accordingly
- Update head office with occupancy changes and details, process any bills and follow the protocols for payments
- Ensure the facility operates in compliance with provincial regulations and organizational policies.
- Maintain accurate records and prepare reports on facility operations and resident outcomes.
- **Community Engagement**:

- Act as a liaison with families, community organizations, and other stakeholders.

**Qualifications**:

- Minimum 2-3 years of experience in supportive housing, social services, or a related field
- Knowledge of issues related to homelessness, addiction, and mental health.
- Strong interpersonal, communication, and problem-solving skills.
- Experience managing budgets, staff, and facility operations.
- Proficiency in Microsoft Office Suite and familiarity with case management software is an asset.
- Current CPR and First Aid certification (or willingness to obtain).

**Why Join Us?**
- Opportunity to make a meaningful impact in the lives of vulnerable individuals.
- A supportive and inclusive team environment.
- Professional development opportunities.
- Competitive compensation and benefits package.

**How to Apply**:
We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Pay: From $21.00 per hour

Expected hours: 40 per week

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Experience**:

- Supportive Housing/Social Services: 2 years (required)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: From $21.00 per hour

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday

Work Location: In person