Appointment Coordinator

1 week ago

Edmonton, Canada Gateway Toyota Full time

Gateway Toyota is looking for an **Experienced** **Appointment Coordinator**.**

The Service Coordinator is responsible for guiding the customer through the maintenance scheduling process for the repair of their vehicle. Our company is looking for a customer centric individual who is passionate about building relationship with our customers.

**Hours**: Monday-Thursday 9am-6pm, Friday's 8:30-5:30pm, Every third Saturday 8am-4pm.

**Job Duties**:

- Answer phone calls and book customers vehicles in.
- Work with customers to understand their needs.
- Work with customers to answer questions or concerns.
- Do reminder and follow up phone calls.
- Additional duties assigned.
- Ability to work in a team and possesses strong interpersonal skills with an upbeat and engaging attitude.
- Excellent listening skills.
- Ability to problem solve and high attention to detail.
- Loves a fast pace environment.
- Computer skills and understanding of technology.
- Experience with Reynolds and Reynolds software considered an asset.

**Why Work for Gateway Toyota**:

- As a team we strive for the best Customer Experience for our customers.
- Great Team Atmosphere
- Friendly Environment
- Benefits Package for Permanent Staff

We do thank all applicants in advance, but only those selected for an interview will be contacted. Thank you for your interest

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