Logistics Manager Thp

**DOES A HIGHER PURPOSE ORGANIZATION INSPIRE YOU?**

If yes, come and experience a company that directly impacts patient care. Shared Services West (SSW) delivers value to our member hospitals, customers and communities by leading integrated and innovative supply chain services

Established in 2001, Shared Services West is a not-for-profit shared services organization with expertise in supply chain management, process optimization, and redevelopment planning. Working collaboratively with our stakeholders, we deliver cost-efficient services with a focus on innovative solutions.

As a company, we represent family ethos. We are proud of our values and our culture, which are at the heart of our company. They set the standard for how we behave and work.

**IS THIS YOU?**

**JOB SUMMARY**:
Reporting to the Executive Lead, Supply Chain Operations & Resilience, the Logistics Manager is a true ambassador of SSW’s vision, mission and values. This role is accountable for managing the internal receiving processes, distribution of Just-In-Time inventory and maintenance of hospital supply rooms, adherence to hospital budget, management of special projects, and following the respective collective bargaining agreement as it applies to hospital staff. The Logistics Manager operates within the hospital environment and is the primary functional liaison between the hospital and SSW.

**LOGISTICS MANAGEMENT**
- Has full oversight of Just-In-Time (Stockless) supply chain and hospital relationship with the 3PL provider.
- Ensures all logistics strategies and operations are aligned with the SSW and THP values.
- Leads daily/weekly huddles with logistics site supervisors to ensure customer/hospital priorities are being met.
- Builds a strong relationship with the THP Director of Operations, Stores and Supply Chain Management to ensure SSW alignment with the hospital initiatives.
- Ensures all customer service levels are maintained or improved, and that information is presented at the monthly SSW/THP meetings.
- Manages the escalation and follow up on critical backorders.
- In conjunction with Logistics Supervisors, ensure the annual Par-Review of JIT department supply carts is completed.
- Maintains and enhances the Meditech MM module related to the inventory, ensuring a high level of inventory accuracy.
- Oversees cycle counting, monthly and year-end inventory processes.
- In coordination with the Hospital Risk, THP Directors and SSW Director of Hospital Operations, sustains a pandemic supply strategy.
- Coordinates and participates in hospital on-call schedule with logistics supervisors. (Rotating every 4 weeks)
- Acts as a primary logistics contact and problem solver for emergencies, hospital codes, and pandemic response.

**HUMAN RESOURCES MANAGEMENT**
- Complies with all SSW / Trillium Health Partners Human Resources protocols and all regulatory bodies requirements, the Collective Agreement and accrediting agencies.
- Evaluates ongoing activities ensuring effective use of resources.
- Recruits, coaches, mentors, evaluates, and manages the performance and development of staff.
- Participates in Human Resource planning process, discipline and union-related activities.

**LEADERSHIP AND MANAGERIAL SKILLS**
- Demonstrates and promotes SSW / Trillium Health Partners culture, values and management philosophy.
- Takes responsibility for developing, communicating and gaining commitment to broad organizational goals.
- Cultivates a learning organization by encouraging knowledge sharing.
- Builds collaborative relationships with customers and employees.
- Maintains a manner of leadership, influence, and flexibility that diffuses pressure and promotes a healthy team atmosphere.
- Coaches/mentors the in-hospital logistics teams - Supply Management Coordinators, Logistics Supervisors, and front-line staff (Storekeepers, Shipper/Receivers).
- Expects the best from themselves and others: supports this expectation by setting high standards of excellence, leading by example, clarifying roles and responsibilities, providing clear directions and priorities, monitoring achievement and celebrating progress and achievement.

**FINANCIAL**
- Demonstrates a broad understanding of financial management principles to direct organizational goals.
- Maintain cost control in accordance with the budget and participates in the budget process and variance analysis.
- Takes responsibility for the attainment of financial goals.
- Fosters an environment that encourages fiscal responsibility.

**CUSTOMER SATISFACTION**
- Establishes and maintains effective working relationships with Trillium’s management, patients, residents, customers, employees, contractors, suppliers and the community to ensure customer satisfaction.
- Fosters a “Customer-Centric” culture within the department.

**PROGRAM QUALITY STANDARDS**
- Ensures compliance with all Trillium Health Partners standards and Health regulatory agencies.
- Recommends implementation of new technologies a