Labour Relations Manager, People

Come join us and help make a difference in the lives of older adults As employees at a Verve Senior Living Retirement Residence, our primary goal is to help each person, have a great day, every day Our employees thrive on collaboration and have a passion for excellence, achieving multiple awards including the Order of Excellence in Quality, from Excellence Canada. As part of our team, the things you do are key to helping us achieve our shared vision of helping seniors live longer, better. Oh, and you’ll also have a lot of fun doing it. Want to join us?

**ACCOUNTABILITY OBJECTIVE**
Under the direction of the Vice-President, People, provides proactive services, problem-solving, advice and support to the Company’s property-level on labour relations matters. The ultimate objective of the Manager’s efforts is to support and contribute to the attainment of the organization’s objective of being an exemplary employer and provider of unsurpassed quality of care and service, while achieving a reasonable return on investment for its shareholders, including supporting the culture of the company and ensuring that the values of the organization are communicated and understood at all levels.

**BACKGROUND/QUALIFICATIONS**
- A related university degree or equivalent.
- A minimum of three years of experience in a labour relations and human resources position in a mid
- to large-sized company is required, with a preference within the healthcare or hospitality section.
- Experience leading collective bargaining and final step grievance meetings required.
- Experience with legislation and labour relations in Ontario, Alberta and British Columbia an asset.
- A high level of spoken and written communication skills and demonstrated capacity to influence and earn the respect of others, is essential.
- A certified Human Resources Professional designation would be of advantage.
- Must possess a current driver’s license and vehicle.

**KEY RESPONSIBILITIES**
- Leads labour relations for assigned Residences including grievances and collective bargaining.
- Utilizes other problem-solving processes such as mediation, where appropriate. Provides representation and input to the rights and interest arbitration processes, as necessary.
- Negotiates collective agreements for designated residences within industry norms and budget.
- Provides mentoring and training in labour relations to People Partners, as assigned.
- Provides training and development in union/management relations to managers and supervisors.
- Supports and guides General Managers at Labour Management meetings, where appropriate.
- Provides advice and education on the disciplinary process, from coaching and counselling through to the termination of employment.
- Advises on legal compliance to minimize the risk of legal or third party action related to requirements under government regulations such as the Occupational Health and Safety, Workers Safety and Insurance, Human Rights, Accessibility, and Employment Standards Acts.
- Assists in the recruitment for salaried staff, including interviews and preparation of offer letters and contracts of employment, when requested by the Vice-President, People.
- Provides training and in-services as requested in all areas encompassed by the job responsibilities.
- Analyzes information relevant to the retirement home industry generally, including wage trends and settlement patterns, showing changes and relating such changes to the company averages and directions.
- Participates in residence audits, providing reports and recommendations, as assigned.
- Participates in the Verve Quality Improvement (VQI) Program.
- Complies with all corporate policies and procedures.
- Completes all required mandatory training/education.
- Complies with the Occupational Health and Safety Act, Workplace Safety and Insurance Act, and Workplace Hazardous Material Information System. This includes recognizing health and safety hazards, reporting incidents, fulfilling responsibilities under the applicable legislation, as well as participating in in-services and fire drills.
- Performs other related tasks as delegated by the Vice-President, People.

**_Verve Senior Living is an inclusive, equitable and accessible workplace. We are dedicated to building a team that reflects the diversity of the residents and communities in which we live and serve. If you require accommodation for any portion of the recruitment and hiring process, please let us know._