Alarm Monitoring Operator

7 days ago

Winnipeg, Canada XL ALARMS LTD Full time

Job Summary:
We are seeking a vigilant and detail-oriented individual to join our team as a Monitoring Station Operator.

As an operator in our station, you will be responsible for maintaining a safe and secure environment responding to alarms. If you have a background in security or call center experience, we encourage you to apply.

**Duties**:

- Monitor and respond to alarms or other security-related incidents
- Collaborate with law enforcement agencies when necessary
- Maintain accurate records of incidents
- Provide assistance to customers or employees when needed
- Ensure proper functioning of equipment
- Monitor and respond to alarms or other security-related incidents
- Collaborate with law enforcement agencies when necessary
- Maintain accurate records of incidents
- Provide assistance to customers or employees when needed
- Maintain work records and logs
- Monitor personnel workloads and locations
- Dispatch personnel according to schedules and work orders
- Dispatch personnel as required by emergency situations
- Follow-up on issues with work orders
- Operate computer-aided communications and dispatching equipment
- Receive requests for emergency assistance or service
- Work Term: Permanent
- Work Language: English
- Hours: 40 hours per week
- SHIFT WORK IS A MUST

**Skills**:

- Strong observational skills with attention to detail
- Excellent communication and interpersonal abilities
- Ability to type 35-40WPM minimum
- Ability to remain calm and composed in high-pressure situations
- Basic understanding of relevant laws and regulations

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

**Job Types**: Full-time, Part-time

Pay: From $17.50 per hour

Expected hours: 16 - 40 per week

Additional pay:

- Overtime pay

**Benefits**:

- Casual dress
- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift
- On call
- Overtime
- Weekends as needed

Ability to commute/relocate:

- Winnipeg, MB R2J 0X1: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

Work Location: In person

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