Alarm Monitoring Operator

2 weeks ago


Winnipeg, Canada F. H. Black & Company CPA Inc. Full time

**Alarm Monitoring Operator**

We have partnered with a local Winnipeg based company and leader in the safety & security industry to support in their search of a new Alarm Monitoring Operator to join their team. As the Alarm Monitoring Operator, your main responsibility is to process incoming alarms and answer all related incoming phone calls. You are considered our main workforce of the Monitoring Services Department.

**Shift Information**

Monday to Friday 9:00pm to 7:00pm.

**Core Responsibilities**
- CheckMate Alarms
- Elevator Alarms
- DICE Alarms
- SafetyNet Alarms

**Work Conditions and Physical Capabilities**

Work under pressure, Attention to detail, Tight deadlines, Overtime, Manual dexterity, Fast-paced environment, Sitting (sit-stand desks available)

**Personal Suitability**

Excellent written communication, Organized, Flexibility, Effective interpersonal skills, Values and ethics, Team player, Excellent oral communication, Client focus

**Security and Safety**

Criminal record check

**Requirements**:
Minimum 2 Years’ Customer Service Experience

Call Center Experience is Considered an Asset

Previous Experience in an Alarm Monitoring Station is Considered an Asset

Non-Violent Crisis Intervention is Considered an Asset

We thank all applicants in advance, however, only those individuals who best meet our qualifications will be contacted. All other resumes will be kept on file for future consideration.

**Job Types**: Full-time, Fixed term contract

**Benefits**:

- Company events
- Dental care
- Extended health care
- On-site parking
- Vision care
- Wellness program

**Education**:

- Secondary School (preferred)

Licence/Certification:

- Security Guard Licence (preferred)

Work Location: In person



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