Technical Client Partner

**What we're looking for**:
Noise Digital is an award-winning digital agency and data consultancy that has been a pioneer in performance marketing since 1998. We empower brands to make smarter strategic decisions by capitalizing on data-informed, consumer-centric strategies that unlock new opportunities and drive business growth. As part of the Havas Media Group, a global communications network with over 22,000 people in more than 100 countries, we combine our deep Canadian roots and agile mindset with the resources and reach of a worldwide leader.

Our Technology division is the engine of modern marketing. We don't just use technology; we build it. Our team of world-class engineers and data scientists are pioneering the use of cloud infrastructure, applied AI, and predictive analytics to solve our clients' most challenging business problems. As a Google Cloud and Google Marketing Partner, we sit at the cutting edge of digital transformation, turning data into intelligence and intelligence into growth.

**The Opportunity: Your Role as a Solutions Consultant**

We are seeking a motivated and curious Client Partner to join our Technical Solutions team. In this role, you will be a key contributor to our most important client relationships. You will act as a vital bridge between our clients' business needs and our advanced engineering and analytics teams, ensuring the solutions we build deliver real-world value. You will also act as the strategic advisor to your clients, helping to sell through impactful strategies to address their varied needs. This is a hands-on role where you will learn and grow by supporting a portfolio of strategic accounts, helping them navigate the modern technology landscape.

This is an ideal opportunity for an individual with a strategic mindset, a foundational understanding of technology, and a passion for client service to develop their skills in a fast-paced, innovative environment. You will work closely with senior leaders to help shape client solutions, coordinate project delivery, and build lasting partnerships.

**What you'll do**:
**Our Clients’ Strategic Advisor**:

- Partner with growth leads and senior account leads to support in pursuing new business opportunities within existing and prospective accounts.
- Lead and support in the creation of compelling presentations, proposals, and statements of work that sell through client strategies and articulate the business value of our technical solutions.
- Serve as a key day-to-day contact for a portfolio of technology clients, helping to manage requests and communications under the guidance of senior team members.
- Lead and support the facilitation of key client meetings, including planning sessions and business reviews, by preparing materials and documenting outcomes.

**Team & Agency Contribution**:

- Contribute to research on relevant industry and technology trends to help inform the team's strategic direction.
- Support the development and refinement of the technology division's service delivery processes and best practices.

**Technical Solutioning & Translation**:

- Prepare presentations that can effectively communicate strategic and analytical concepts to executive and non-technical audiences.
- Assist in translating client business needs into technical requirements and functional specifications for our engineering and analytics teams.
- Help bridge the communication gap between business stakeholders and technical teams, ensuring clear alignment throughout the project lifecycle.

**Delivery Coordination**:

- Assist in coordinating the delivery of engineering and analytics projects by tracking progress, monitoring resource allocation, and identifying potential risks alongside project managers and technical leads.
- Serve as the first point of contact for client issues, providing timely communication and escalating to senior team members when necessary to ensure swift resolution.

**What you'll need to bring**:
**Essential Qualifications**:

- 2-4+ years of experience in a client-facing role within a technology company, digital agency, or consulting firm.
- Demonstrated experience contributing directly to a sales process, including building presentations, writing proposals, and presenting ideas to clients.
- Excellent verbal and written communication skills, with the ability to translate and explain technical concepts through compelling stories outlining clear business outcomes.
- Experience in a client-facing role supporting technology or marketing accounts, with a passion for providing excellent customer service.
- A foundational understanding of cloud computing principles (GCP preferred), AI concepts, data analytics concepts, and/or the marketing technology landscape.
- Familiarity with account and project financials, such as budgets and scope management.
- A proactive, problem-solving mindset with strong organizational skills and the ability to manage multiple tasks in a fast-paced environment.

**Nice to have**:

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