Parking Coordinator

**Work Type: Full Time**

**It's the St. Mary’s way: compassionate care for our patients and each other, together.**

We grow our people and we’re growing the future of healthcare today and tomorrow. Our patients are the heart of why we care, and our staff are the heart of how we care.

This is a pivotal and exciting time as we build for the future. Whether you are starting your career or looking for new experiences, don’t let our size fool you. We are leaders in our field recognized globally for world-class, innovative healthcare.

Our vision of “Inspiring Excellence. Healthier Together” is not just about our approach to patient-centred care, it’s also about our commitment to our staff.

Join us, learn with us, grow the future of healthcare together.

**The St. Mary’s Way**:
Inclusive: You are valued for your whole, authentic self.

Training & Development: We’ll invest in you as we grow our team of today and the future.

Wellbeing Supports: Wraparound supports professionally and personally.

Leaders in Healthcare: Join a winning team voted Top 100 Forbes Canada's Best Employers 2022 and best hospital in Waterloo Region in the Record's Reader Choice Awards

New employees must provide documentation/proof of full COVID-19 vaccination status, a 2-step TB screening, as well as proof of immunity to measles, mumps, rubella, and varicella (chickenpox) prior to their start date at St. Mary’s General Hospital. Staff will require clearance from Employee Health and Wellness before they are able to begin any position within SMGH.

**Position Summary**:
The Parking Coordinator assist in the day-to-day operations of the Parking Office by fostering excellent client relations, promoting a professional image for the hospital, and daily liaise with the hospital’s third-party parking vendors. The position is also responsible to manage parking at multiple sites, facilitate access and location, and, where needed, replace third-party parking staff in their office while reviewing and reconciling all correspondence from vendors and departments.

**Position Requirements**:

- **Post-secondary diploma in business administration or related field is required, or equivalent combination of education and administrative experience may be considered**:

- **Experience working in a parking business setting is preferred**:

- **Experience, knowledge and proficient use of computers and Microsoft Office**:

- **Advanced or proficient Microsoft Excel skills**:

- **Ability to create databases and data sheets**:

- **Advanced report writing skills**:

- **Ability to prepare requisitions for payment**:

- **Must have knowledge of computerized record keeping**:

- **Excellent typing skills required (min 60-70 words per minute)**:

- **Organizational skills to perform multiple tasks in a very busy environment**:

- **Tactful communication skills when working with the public and dealing with complaints**:

- **Good attendance record**:

- **Must be able to travel cross campuses when required**

**Position Responsibilities**:

- **Maintain and reconcile an extensive parking permit database**:

- **Issue, maintain and cancel parking cards, permits and vouchers**:

- **Assist with creating and the preparation and maintenance of various related databases, documents and reports**:

- **Prepare or verify daily and summary reports of parking facility usage and other manager requested high level reports**:

- **Filing, sorting, order supplies and other clerical duties**:

- **Order and maintain signage inventory**:

- **Request service for equipment issues and follow up**:

- **Administer, maintain and reconcile GRT Corporate Bus Pass**:

- **Must be thoroughly familiar with the parking polices in order to maintain compliance with parking rules and regulations**:

- **Handle extremely difficult complaints and public relations problems and offer resolutions**:

- **Investigate and process parking refunds and reimbursements**:

- **Use of POS system: sell parking, process transactions, issue receipts and provide settlement to Finance**:

- **Use of computer system to access ESP, INFOR, Card Management System, SharePoint and Microsoft Office**:

- **Assist with Department scheduling and payroll as required**:

- **Other duties as required**

**What we offer**

**Health and Dental benefits**

**Defined Benefit Pension Plan**

**Employee and Family Assistance Program**

**Tuition Assistance Program**

**A great team**

**Life in Waterloo Region**:
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**Public Transportation**

**Leading Schools**

**Thriving Economy**

**Vibrant Cultural & Community Activities**

**Application Instructions**: