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Parts Manager

3 weeks ago

Thunder Bay, Canada Maxim Truck and Trailer Full time

**PARTS MANAGER**

Maxim Truck and Trailer 125 Conservation Road
Thunder Bay, ON P7B 6T8

Are you a dynamic leader with a passion for sales and team management? We're seeking a results-driven **Parts Manager**to join our team. In this role, you'll be responsible for meeting sales targets, supervising staff, and overseeing the department's daily operations. You'll manage inventory, control expenses, and ensure customer satisfaction through expert product knowledge and competitive pricing. If you excel at building high-performing teams, optimizing inventory, and driving sales growth, we want to hear from you

**Responsibilities**
- Meets or exceed monthly sales and gross profit budgets for department.
- Supervises staff following Maxim’s Leadership principles. This includes:

- Hiring the right staff and retaining them
- Moving those staff to high performance by ensuring they have the correct skills and knowledge; communicating including providing standards and measuring performance and providing feedback; rewarding and creating the work environment to make them the most productive.
- Monitors controllable expenses for the branch including:

- Ensures inventory loss /gain is less than 2% for the branch.
- Freight, parts supplies, and warranty write-offs etc. are maintained to established budgets.
- Answers internal and external inquiries regarding new products and price discrepancies, and sells parts to new and existing customers which includes cold calling and regular follow-up.
- Ensures inventory levels are controlled, core inventory does not exceed budgeted amount, and ensures cores are managed to maximize credits and eligibility.
- Oversees daily operations of the department including maintaining store and parts displays and surveying competition products and pricing.

**Qualifications**
- Knowledge of heavy-duty truck and trailer parts preferred.
- 5+ years’ experience with heavy-duty truck and trailer Parts Counter or Parts Sales preferred but not required
- Previously supervised 5+ staff
- Customer service focus
- Ability to communicate effectively with varying levels of people
- Ability to build relationships and negotiate with customers
- Organized, sets priorities, meets deadlines
- Make timely and accurate decisions
- Strong numbers orientation and shows attention to detail

**Why choose Maxim?**
- A competitive hourly wage
- Group benefits including health (drug card), dental & vision
- RRSP plan with company match
- Educational assistance plan
- Apprenticeship training supported
- Employee referral $$ bonuses
- Opportunities for advancement
- Strong team environment
- Support of a national company

**More about us**:
Maxim Truck & Trailer is a leading Canadian heavy-duty truck and trailer dealership established in 1981 in Winnipeg, Manitoba. With 16 branches across Canada, from Vancouver to Montreal, the company employs almost 450 staff and serves a diverse clientele in sectors such as transportation, construction, agriculture, and government. Maxim specializes in the sale, leasing, rental, and servicing of both new and used trucks and trailers, representing brands like International Trucks and Great Dane Trailers. The company has successfully navigated economic challenges over the decades while maintaining a commitment to customer service and community involvement, positioning itself as a trusted partner in the industry.

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Vision care

Ability to commute/relocate:

- Thunder Bay, ON P7B 7A4: reliably commute or plan to relocate before starting work (preferred)

**Experience**:

- Heavy Duty Truck Trailer or related parts: 5 years (preferred)

Work Location: In person