Casual Drop-in Support

We are committed to removing barriers to employment that are faced by groups that have been historically, persistently and systemically marginalized and encourage (but do not require) members of these groups to self-identify as such in their cover letters. If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please contact us and we will work with you to meet your needs._

**Position Summary**:
Drop-in Staff will assist participants to meet their day-to-day needs by providing access to supplies, resources, and referrals, using empowerment and harm reduction philosophies. They will support the day-to-day operations of our drop-in programs while building relationships and providing compassionate, non-judgmental support to community members. They may also support with other programs of the Community Services Department, as needed.

**Start Date**:ASAP

**Salary Range**:$21/hr.

**Time requirement**: 37.5 hours per week

**Closing date**: Open until filled

**Duties and Responsibilities**

**Drop-in Support**
- Build relationships with participants
- Create a welcoming atmosphere for everyone in the Drop-In
- Ensure that the Drop-In space is clean, well maintained and organized
- Be fully informed of WCWRC activities, programming and staff in order to direct inquires appropriately
- Provide support and referrals to vulnerable participants compassionately and non-judgmentally while maintaining strong personal boundaries

**Programming**:

- Assist with the operation of drop-in services including meals, supply distribution, laundry, shower, phone and computer usage
- Supports with the planning and execution of community programs and events
- Consistently collect and submit agency-required stats into tracking systems
- Support other programs of the Community Services Department, as needed

**Knowledge, Skills and Abilities**Essential:

- Ability to work within anti-racist and anti-oppressive frameworks and actively engage in ongoing learning about these frameworks
- Ability to practice participant-centred work and to work from a trauma-informed approach
- Strong interpersonal skills; able to work effectively with diverse individuals and show compassion and understanding
- Strong understanding of and ability to practice harm reduction
- Ability to multi-task and adapt to changing priorities, excellent organizational and time management skills
- Excellent problem-solving and conflict resolution skills
- Strong written and verbal communication skills
- Intermediate computer skills including the use of Microsoft Office and Outlook

Preferred:

- Lived experience of overcoming housing insecurity, homelessness, poverty and/or marginalization strongly preferred
- Valid Class 5 Driver’s License preferred but not required
- Experience working within the non-profit sector
- Existing knowledge of the issues of marginalization
- Experience working collaboratively with community organizations
- Some experience organizing events, programming or community activities

Working Conditions:
There is a risk of exposure to potentially unpredictable behaviors and situations.

**Please submit resume and cover letter to the attention of Carey (they/them)**:
**By mail/drop off: West Central Women’s Resource Centre**
**640 Ellice Avenue, Winnipeg, MB R3G 0A7**

Pay: From $21.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Dental care
- Extended health care
- RRSP match
- Vision care

Flexible language requirement:

- French not required

Schedule:

- Weekends as needed

**Language**:

- English (preferred)

Licence/Certification:

- First Aid Certification (preferred)

Work Location: In person