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Medical Office Assistant/receptionist

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Abbotsford, Canada The Apollo Clinic Full time

**Job Duties Include**: - Interacting with patients on the phone and in the clinic - Answering phone inquiries - Booking appointments - Taking payments - Submitting extended medical billings--Blue Cross and eHealth - Updating therapist schedules--break times, holidays, sick days, etc. - Calling ICBC for adjuster contact information for each patient - Answering in-clinic Skype messages - Calling late or "no show" patients - Checking phone messages and returning calls - Responding to therapists' needs / requests - Cancelling and rescheduling appointments for therapists who are ill - Filling open spots with wait list appointments - Balancing end of day transactions - Fulfilling other general office duties as assigned - Covering shifts for colleagues who are absent due to vacations or illness **Requirements for the Position**: - Strong computer skills (preference will be given to those applicants who are already familiar with the _Jane_ clinic software program) - Excellent spoken and written communication skills - Previous experience dealing with the public (preference will be given to those applicants with prior MOA / reception / secretarial experience in a clinical setting) - A positive, accommodating attitude - A welcoming, cheerful, and supportive demeanor - A willingness to learn new skills on an ongoing basis **Job Types**: Full-time, Permanent Expected hours: 35 per week **Benefits**: - Company events - On-site parking Flexible language requirement: - French not required Schedule: - Day shift - Monday to Friday - Night shift - Weekends as needed Application question(s): - Are you currently attending school, or planning to return in the next 6 months? Work Location: In person