Customer Service Associate

2 weeks ago


Chilliwack, Canada FYidoctors, Chilliwack Full time

FYidoctors Chilliwack is looking for a Full Time Customer Service Associate.

**Who are we?**
FYidoctors puts our patient's well-being first and we feel honoured that thousands of Canadians across the country trust us with something so valuable. We put health front and centre, and this doctor-led approach has helped us rapidly grow in 13 years from 30 locations to over 300.

**What Will You Be Doing?**
- Assisting our customers with eyewear and lens selection, and contact lens orders
- Explaining the benefits and advantages of our lenses based on the patient's lifestyle and needs
- Administering pre-testing services such as Auto Refractions, Optomap, OCT, and NCT
- Manage appointment bookings, prescription printouts and billing and payments

**How Will You Benefit?**
- A comprehensive total rewards package, including 2 pairs of free eyewear each year
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities

**What Do You Need To Join The Team?**
- At least one year experience in a customer-facing, preferably retail environment
- A high level of comfort using technology and computers
- Solid proficiency in MS Office Suite
- A professional and approachable manner and a love of meeting and interacting with people of all ages

**You don't need any** Optical Industry experience, just a passion for making a difference in people's lives.**

We want to invest in you and take your career to the next level. We have in-house Optical education courses and financial support to become a Licensed Optician.

Are you ready to join the FYidoctors team?

We look forward to hearing from you



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