Greenhouse Automation Technician

2 weeks ago

Leamington, Canada Ridder North America Full time

Ridder

At Ridder we work with passion alongside our customers to build a sustainable agri-food sector worldwide. As a key player in the international greenhouse industry, we develop and provide technical solutions that help growers produce food and flowers more sustainably. As an innovative family-owned company, we’ve been supporting our customers for over 70 years with a dedicated team of 350 employees from around the globe. In North America, we have offices in the USA, Canada, and Mexico.

Position Summary

Are you recently out of school and looking to start your career in a technical and customer focused environment? Ridder Canada is looking for a Greenhouse Helpdesk Automation Technician to join our team in Leamington. In this role, you will be the first point of contact for incoming technical questions from customers, dealers, and partners. You will support our service team with coordination and follow-up and grow your skills to eventually become a Service Technician.

This is a great opportunity for someone who enjoys solving problems, helping customers, and learning about technical systems in the greenhouse industry.

Your responsibilities:

- Document service requests and assign them to the appropriate technician.
- Track progress, follow up on open cases, and communicate with customers.
- Help with scheduling service visits and preparing documentation.
- Learn about Ridder’s automation and (climate) systems for greenhouses.
- Support logistics for service parts, returns, and warranty cases.
- Work closely with the service and sales teams to ensure customer satisfaction.

What we are looking for:

- Recent graduates of controls technician /Instrumentation program, or related, are encouraged to apply.
- **MUST have electrical experience** and proficient in the use of a digital multimeter.
- Knowledge of Ohm's law is important.
- Knowledge of low-voltage control systems.
- Ability to work from heights.
- Strong communication and organization skills.
- Curious, eager to learn, and interested in technical systems.
- Team player with a proactive attitude.
- Based in or near Leamington, ON for in-office role.
- Full-time availability and interest in growing into a service technician role over time.

Why join Ridder Canada?
- Be part of an international supportive and experienced team with deep industry knowledge.
- Contribute to the sustainable growth of the global greenhouse industry.
- Learn and grow toward a technical service role.
- Competitive compensation and benefits.
- Long term career development opportunities in a growing company.

Pay: $45,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
- Vision care

Work Location: In person

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