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Office Clerk/receptionist

2 weeks ago

Leduc, Canada Fire Prevention Services 2016 Ltd. Full time

**Job Summary**

Working under the direction of the General Manager - Alberta Branch, and the general support of the Yellowknife Branch and Corporate Offices, the Administration Clerk supports the effective implementation of administrative activities within the office, and with the coordination of the Inspections Service Program. The incumbent works closely with the administrative staff at the Yellowknife office to ensure an effective coordination and integration of information and services.

**Responsibilities and Duties**
- _Recurring Inspections Program: _
- _Meets on a regular basis with managers to review their respective inspection programs and lay out plans for scheduling work._
- _Provides coordination between customers and operations staff to facilitate the efficient and timely delivery of inspection services._
- _Maintains and updates the Service Orders Data base within the Scheduling System._
- _Contacts Customers to arrange for scheduling of inspections._
- _Prepares Service Orders and prior Inspection Reports for dispatch to Operations Managers and staff._
- _Participates in scheduling meetings and prepares reports as required._
- _Prepares Back Log and Forward Logs monthly and as otherwise required to assist Managers to organize and schedule work._
- _Reviews and analyzes the progress of inspections and prepares reports to managers as required to facilitate the timely completion of inspections on schedule._
- _Updates Services Orders information and status as required_.
- _Processes Work through the WorkFlow Program._
- _Updates and stores Inspection Reports._
- _Creates and Updates Web Access accounts for Alberta customers._
- _Creates and updates customer folders in Laserfiche Customer Inspections Folder._
- _Other Administrative Tasks: _

*
- _Coordination and administration of files and records for the Health and Safety (COR) Program._
- _Coordinating employee compliance - Security/Medical/Drug & Alcohol/Orientation & Training._
- _Preparing and sending invoices from within the QX and QuickBooks systems._
- _Answering phones_
- _Front Counter Reception_
- _Respond to customers arriving at counter._
- _Prepare cold sheets and work orders as required._
- _Pricing and cost sharing techs out of town trips._
- _Arranging travel - Thru Top of the World._
- _Taking Sales orders._
- _Receiving, posting, and depositing payments._
- _Generation of work orders_
- _Generating purchase orders_
- _Work flow records management_
- _Mail run and bank deposit_
- _Filing_**Qualifications and Skills**
- _Effective written and oral communication skills_
- _Willing to learn_
- _Attention to detail and high level of accuracy_
- _Microsoft Office Suite and Excel_
- _Two years related office experience_
- _Attention to detail_

**Benefits**

Full medical and dental benefits package after 3 month Plus and RRSP saving plan with matching employer contributions.

Annual Vacation and Sick leave.

**Salary**: $20.00-$24.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- On-site parking
- RRSP match

Schedule:

- 8 hour shift

Work Location: One location