Client Care Representative

1 week ago


North York, Canada Bayview Mall Veterinary Clinic Full time

**Job description**
- Front reception:

- answering the telephone
- scheduling appointments
- assisting clients
- handling financial transactions
- responsible for making sure charges balance at the end of the shift
- filing, opening/closing clinic
- maintaining food and over the counter inventory
- sending medical records to insurance companies or other clinics
- sending out vaccine postcards
- making overdue vaccine calls
- confirm next day appointments,
- book specialist appointments
- being the liaison between the doctors/staff and clients to ensure they have a seamless visit
- General cleaning and maintenance duties throughout the clinic (examination rooms/treatment area/front reception) to maintain a safe and sanitary environment.

We are open Monday-Friday 8:45am-6pm and every other Saturday 8:45-2pm. Shifts will be all day or 1/2 day.

**Job Types**: Full-time, Permanent

**Salary**: $15.00-$17.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

COVID-19 considerations:
We do not let clients into the clinic. They call from their car for their appointment and we go to the car, with masks on to retrieve pets. We place food/medication outside the door for clients to pick up. All staff wear masks

**Education**:

- Secondary School (preferred)

**Experience**:

- customer service: 1 year (preferred)

Work remotely:

- No

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**Job Types**: Full-time, Permanent

**Salary**: $15.50-$17.00 per hour

**Benefits**:

- On-site parking
- Store discount

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- North York, ON: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Secondary School (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



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