Technical Business Analyst, IT

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

**The Role**

We are looking to augment our digital development team with a technical business analyst to help form the bridge between business requirements and technical solutions. This role combines expertise in digital technologies, agile methodologies, and project management to drive successful outcomes in complex technical environments.

Key Responsibilities
- Lead requirements gathering sessions with stakeholders to understand business needs and integration requirements.
- Analyze and design solutions in a dynamic cross functional team of expertise.
- Document comprehensive business requirements documents, user stories, and functional specifications.
- Collaborate with technical teams to design solutions
- Facilitate communication between business stakeholders, development teams, and quality assurance teams throughout the project lifecycle.
- Conduct impact analysis and risk assessment for proposed changes to existing solutions.
- Manage project knowledge and perform integrated change control throughout the project lifecycle.

**Qualifications**
- Proven experience as a technical business analyst, ideally with 5 years of experience or more.
- Experience in eCommerce.
- Significant understanding of technologies such as API's, cloud solutions, and common CRUD based integrations.
- Strong understanding of integration patterns using REST, SOAP, JSON, XML.
- Extensive experience with agile methodologies and tools (SCRUM, JIRA, etc)
- Knowledge of process modeling techniques.
- Experience with prototyping or wireframing tools such as Figma or Balsamiq
- Strong project management skills like planning, organization, and critical thinking.
- Excellent analytical, problem solving, and communication skills.
- Self-Starter with excellent communications skills
- Excellent ability to build relationships with technology and business stakeholders

**Nice to have**
- Certification in business analysis, e.g. CBAP
- Experience with eCommerce environments
- Experience with ERP and CRM systems like SAP, VTEX, Oracle, or Salesforce
- Experience with Native Mobile Applications
- Knowledge of data analysis and tools for informed decision making
- Knowlege of Microservice architecture
- Knowledge of Retail operations

**Key Skills**
- Domain based architecture or other forms of API integrations
- Experience with Postman or similar tools
- Agile methodologies and practices
- Project Integration management
- Business Process Modeling and analysis
- User Story creation and refinement
- Iterative requirement refinement
- Stakeholder Management and communication
- Technical Specification development and documentation
- Risk management and mitigation strategies

By joining the RONA family, you’ll enjoy many benefits, such as:

- A childcare centre that can accommodate up to 78 children
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Electric car charging stations
- A fitness centre, sports activities, and showers
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that’s involved in the community
- And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.