Dental Office Administrator
2 weeks ago
Why join us at MCA Dental, Dental Studio Bramalea?
- Access to more locations giving you the opportunity for schedule flexibility or relocation
- Welcoming environment focused on patient care
- 100% Employer Paid Health Benefits
- Paid Sick Days
- CE opportunities
- Flexible schedule opportunities
- Parking
**Location**:
Dental Studio Bramalea - 10095 Bramalea Road, Brampton
**About the Role**:
We are a busy practice with 3 dentists and 4 dental hygienists, and we are looking to hire an experienced Dental Administrator as an addition to our busy practice. The clinic has a modern and relaxing feel.
We look forward to reviewing your resume and meeting with you.
This is a full-time permanent position - with 32-35 hours per week.
**Hours**:
**Monday**: 10:00 am - 6:00 pm
**Tuesday**: 10:00 am - 6:00 pm
**Wednesday**: 11:00 am - 7:00 pm
**Thursday**: 10:00 am
- 6:00 pm
**Responsibilities**:
- Assist in updating and maintaining client dental records and appointments
- Hygiene scheduling
- Preparing and sending pre-determinations
- Following up on outstanding treatment
- Confirming upcoming appointments
- Billing, invoicing, taking payments, end of day balance
- Opening/closing duties, including POS system and ensuring end of day processes are complete
- Additional duties:
- Monitor the re-care program and get all patients who do not have an appointment scheduled, leading to less holes in the schedule.
- Calls patients off the pending list in Abeldent/RecallMax and gets them booked.
- Confirms all hygiene appointments two weeks prior if unconfirmed by system.
- Confirms all hygiene appointments two days prior if unconfirmed by system.
- Takes hygiene no shows and cancellation calls.
- Tracks and documents reasons for no show/cancellation. Get them rebooked as soon as possible.
**Requirements**:
- Proficient computer skills
- Excellent communication and people skills
- Attention to detail, organized and reliable
- Dental Office Software Experience (AbelDent, Dentrix, Maxident, etc.)
- Asset: Dental Assisting Skills/Qualifications
At MCA, we empower our team to pursue their passions and make a meaningful difference in the field of dentistry. Our goal is to deliver top-tier dental care to every patient in a comfortable and relaxed setting, enhanced by exceptional customer service. Our core values guide us in achieving this goal: Respect, Integrity, Innovation, Communication, Excellence. Come join our team, and discover the difference working with MCA Dental
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